Eastside Chevrolet Corvette Looking for Customer Service Advisor at Markham, Ontario, Canada Full Time

Company Description

Eastside Chevrolet Corvette is a customer-focused company that thrives on delivering high-quality services and exceptional customer satisfaction. With over 60 years of business, we have built great customer relationships and proven our level of commitment to the community.

Role Description

We are seeking a full-time Customer Service Advisor for our dealership located in Markham, ON. As a Customer Service Advisor, you will be responsible for delivering the best possible customer experience by taking care of customer inquiries, needs, and complaints. You will also be responsible for ensuring that all customer inquiries are resolved satisfactorily and in a timely manner.

Qualifications

• Excellent communication skills and customer service orientation, with a friendly and positive attitude
• Strong problem-solving and decision-making skills, with the ability to identify and resolve customer issues effectively
• Able to work effectively in a fast-paced environment, and able to manage multiple tasks simultaneously
• Strong computer skills, with experience using Microsoft Office Suite and Salesforce CRM
• Minimum of high school diploma or equivalent, with post-secondary education in business administration or related fields as an asset
• Previous experience in a customer service role, preferably in the automotive industry
• Must be able to work in Canada and possess necessary work permits if not a Canadian citizen or permanent resident