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About the role: It’s building a sustainable future for world famous historic buildings It’s inspiring the changes behind the traditions. And it’s the pride in leading a team at the heart of a world famous institution. This is what makes working for the Royal Household exceptional. The size, complexity and heritage of the Royal residences will present you with some truly fascinating, and often unique, challenges. Joining the Windsor team, you’ll be responsible for organisation and management of our cyclical programme of maintenance: a wide range of operational activities, which are a combination of planned and reactive works across the estate. From identifying refurbishment needs to advising on maintenance projects, you’ll take on the end-to-end management of a range of works, varying in scope and scale. Every day, like every project, will be different. You’ll have oversight of maintenance schedules, compliance and risk, budget management and stakeholder relationships and be responsible for driving works through to completion. You’ll also play a key role in the development and improvement of our new Computer Aided Facility Management System, ensuring all data recorded is accurate, all with a view to improving our asset management and customer experience. And you’ll ensure the team around you are engaged, motivated and delivering works to the highest standard, and within deadlines. These daily challenges will be vital to the continued running of our historic Estates. But maintenance and conservation is only half the story. With every new project, you’ll take a strategic view, identifying new ways to improve our working practices and property maintenance. About you: As a Chartered Building Surveyor with substantial experience within an environment of occupied spaces, and an understanding of what an exceptional ‘visitor experience’ looks like, you’re the expert we’re looking for. Experience of managing and maintaining historic buildings would also prove an asset, but it’s not essential. You know how to lead projects and maintenance works, considering statutory compliance and risk, whilst also being aware of cost control and contract management. You’ll also have experience and be aware of the benefits of using a CAFM system as a tool for property management, and can share your knowledge with others. Your focus on customer service will be clear in everything that you do, and as an effective communicator, you can quickly build positive relationships with colleagues and external contractors alike. Highly organised, you’ll be confident managing a number of different projects and planned and reactive maintenance requirements, with multiple deadlines across the estate. At your best working as part of a team, you’ll bring great people management and contractor leadership skills. You’re a logical and innovative problem solver too, able to suggest pragmatic solutions and keep calm under pressure. Computer literate and with strong administrative skills, you’ll be able to use Microsoft tools and CAD software to deliver your varied workload. What’s more, with a naturally collaborative approach, you’ll enjoy leading in-house and contractor teams to deliver the exceptional. Benefits: We know that to deliver our best work; we need to feel at our best. That’s why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities. Enjoy 25 days annual leave, rising to 30 days (plus bank holidays) dependent on the length of time you have worked for us. Our excellent non-contributory pension plan (we’ll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day. We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing. Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.
