eHealth Saskatchewan Looking for Unified Communications Analyst II at Saskatchewan Full Time

Who is eHealth Saskatchewan?
eHealth Saskatchewan is a Treasury Board Crown Corporation with a unique blend of healthcare, information technology and citizen services. Our vision is: “Connected healthcare, accessible to everyone, everywhere.” Our mission is: “We collaborate to transform healthcare through the use of information and innovative technology.” eHealth is a dynamic and complex environment, constantly evolving and quickly changing as we live our values of excellence, integrity, teamwork, courage, resilience and collaboration. Our organization plays an important role in providing IT services to patients, healthcare providers, the Ministry of Health and the Saskatchewan Health Authority. eHealth teams engage directly with health system partners and other stakeholders both provincially and federally to ensure all services are delivered efficiently and effectively.

About the Role
We are seeking a skilled and experienced Unified Communications Analyst to join the team to assist in the support of IT services that eHealth provides to the Health sector partners across Saskatchewan. This individual will possess excellent customer service skills along with strong technical and leadership abilities, is detailed oriented who takes pride in their work and enjoys the challenges that go with it.

What are we looking for?
The successful candidate will possess exceptional written and verbal communication skills and thrive in a dynamic, fast paced and technology driven environment. Proven experience and skills in effective communication, leadership, problem solving, documentation standards, and a rigor for change management protocols and quality control are also required.

Our successful candidate will have attained the knowledge and skills required for this position through 3 or more years of experience working as a technical expert directly supporting an enterprise class network infrastructure. The completion of a post-secondary Degree in Computer Science or related discipline, or Diploma in Computer Technology from a recognized technical institution is also required. A combination of education and experience equaling a minimum of 5 years’ experience would be considered.

Knowledge of Saskatchewan Health IT sector would be an asset. After hours on-call will be a requirement of this position.

Competencies

Communication – Ability to write a variety of detailed, accurate and clear (technical) material such as user, systems and requirements documentation and procedures, project plans, letters, requests for proposals, feasibility studies, recommendations and reports, at a level appropriate to the target groups.

Leadership – Ability to constructively lead, advise and encourage others to achieve success in their work and contribute to the effectiveness of the work team.

Problem Solving – Ability to independently interpret, comprehend and apply technical instructions and concepts to successfully acquire, install, modify, configure and maintain hardware and software components and administer networks.

Team/Independence – Ability to work independently and participate as a team member to meet the needs of clients and co-workers and to build productive, positive work relationships.

Organizational – Ability to independently prioritize and organize one’s own workload to meet tight deadlines and successfully complete projects in a changing environment.

Analytical – Ability to identify, explore and evaluate options on data, processes and methodologies, information technology and potential systems design to make feasible recommendations.

Technical – Ability to design new or adapt existing systems/applications taking into account design alternatives, business requirements, and cost, resource and time constraints.

If this role sounds like the opportunity you have been looking for to showcase your abilities – we’d love to hear from you.

Anticipated Start Date: March 6, 2023
Level: SGEU-SIT09
Location: Regina, SK
Salary: $38.878-$47.318