About the Opportunity
We are looking for Principal Product Manager, AI. You will be the Product expert in AI and ML at Eightfold. This is a critical role at advanced core AI platform company with the bold mission to empower the right career for everyone in the world. You should be an extremely entrepreneurial Product Managers who values moving quickly, innovate, and execute product initiatives and make huge impact to the world. You bring domain knowledge in AI/ML such as personalization, ranking, search, content understanding (visual, speech, text), assistants.
Responsibilities
Plan, initiate, and manage AI/ML technology projects for web-based products and platforms.
Lead the ideation, technical development, and launch of innovative ML tools, platforms, and/or products.
Drive and collaborate with cross-functional teams to drive product vision, define product requirements, coordinate resources from other groups (design, legal, etc.), and guide the team through key milestones.
Integrate usability studies, research, and market analysis into product requirements to improve engineer productivity and enhance user satisfaction.
Define and analyze metrics that inform the success of ML systems. Identify and track key performance metrics.
Understand Eightfold’s strategic and competitive position and deliver products that are aligned with our mission and recognized best in the industry.
Drive innovation to help customers measurably improve the way they hire and manage talent
Role of an AI Product Manager expands to include the following aspects:
Additional input : AI PMs work with data scientists and data engineers, in addition to the traditional product team and stakeholders. AI PMs need to be able to deliver AI-powered specifications to data science teams effectively.
Problem mapping : Yes, this is also a key component of traditional product management. It’s essential, however, for AI PMs to remember to remain customer-centric in the face of AI. While the potential of AI is fascinating, an AI PM’s goal is still very much about solving a customer’s problem. AI is not a cure-all; AI PMs must keep customer focus front and center.
Data literacy : Knowing the right questions to ask about customer data is an entirely new PM skillset. Having hands-on experience or working knowledge of data and models as an AI PM is considered to be an essential skill by AI experts.
Communication : Like problem mapping, this is not a skill unique to an AI PM. To be successful, all product managers must be excellent communicators. Effective communication continues to be a key component of AI-focused product management. Some AI experts describe AI PMs as translators because they must bridge the language of data science with the language of product development.
Acceptance criteria : An AI PM’s new metric to pay attention to is AI accuracy, Model validity, AI Fairness (vs. open bugs, for example).
Explainability : Trust plays a crucial role in customer satisfaction and retention and overall business success. Explainable AI gives customers insight into AI decision-making. AI PMs are responsible for explainability and ensuring trust in a product.
Ethics : For AI PMs, the ethical application of AI must be an ongoing consideration and deep concern. AI and ML are powerful tools; it’s up to an AI PM to remember (and sometimes remind others) that with great power comes great responsibility.
Evangelism : PMs must evangelize more than just the product. They must also understand and promote the merits of AI adoption to help their companies stay competitive in a brave, new AI world.
AI PMs need to approach AI initiatives differently by exploring data first to identify and vet business opportunities. Datasets are the AI equivalent of wireframes.
AI PMs must understand how to ask customers the right questions. And they must continue to gather data to fine-tune ongoing AI initiatives.
Effective collaboration within cross-functional teams is what brings AI initiatives to life. Listen to each other. Learn from each other.
AI PMs must leverage AI and ML to deepen their understanding of customers.
Perhaps most importantly, AI PMs need to prepare for failure. Uncertainty is undoubtedly higher for AI initiatives. Above all else, keep learning, and use that knowledge to make improvements.
Qualifications:
8+ years of solid product management experience.
Passion and knowledge in AI/ML with deep concern for ethical application of AI and Bias AI
You bring domain knowledge in AI/ML such as personalization, ranking, search, content understanding (visual, speech, text), assistants, NLP, Conversational AI, Risk Modeling AI , Bias AI.etc
Must have built B2B or consumer tech products with measurable customer outcomes
Should have ideally built products from 0-to-1 and worked in largely cross-functional setups
A passion for Eightfold’s vision: The right career for everyone in the world.
Technical knowledge and understanding of the enterprise SaaS products
Exceptional interpersonal and communication skills, both written and verbal
Track record of successful delivery of company-critical initiatives with experience doing so throughout all stages of the product lifecycle
Exceptional ability to build and develop high-performing teams
Deep passion for understanding customer and market feedback
An aptitude for rapid learning
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