Position Overview
The Technical Services Representative plays a key-role in the operations as he/she set up, operating and dismantling audio visual equipments.
Key Job Responsibilities
Setting up, operating, and dismantling audio visual equipment at events as assigned.
Servicing trade shows, hotel conventions, and staging events.
Verify completed purchase orders and that all required equipments were prepared.
Loading and unloading trucks; requires to lift heavy equipment.
Climbing stairs and ladders
Perform various control testings and troubleshoot equipments before the assigned event.
Sitting for lengthy periods to operate equipment in meeting rooms (could be at least four hour stretches lasting all day)
Walking during trade shows.
Driving defensively – cube vans and panel vans
Driving long distances (or as a passenger).
Handling equipment with care.
Complete reports on events as per company procedure
Representing the Company in a professional manner
As required, act as Lead TSR which consists of coordinating a team of TSR and freelancers and act as the on-site resources for the client and operations department.
Perform other duties as assigned.
Job Qualifications
High School diploma is preferred
2-3+ years of customer service or hospitality experience is preferred.
2-3+ years of audio visual experience is preferred
Set up knowledge of the following equipment is required:
Portable Sound Systems ( speakers, mixers and equalizers )
Wireless Microphones
LCD Data Projectors and Monitors
Computer Interfaces and Switchers
Betacam
Large Projection Screens and Scaffold towers
Industrial Video Cameras
Video Lighting Equipment
Simultaneous Translation Equipment
Fastfold Screens
Cameras
Risers/Staging
Strong Client Service and interpersonal skills
Professional Appearance and behavior
Able to work under pressure with tight delays
Analytical and problem resolution skills
Organizational Skills
Valid driver’s license
Competencies (by Core Values)
Ownership
Hospitality
Professionalism
Responsiveness
Safety Conscious
Decision Quality
Tech Savvy
Communicates Effectively
Drives Results
Instills Trust
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
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