Come and join one of North America’s largest home and commercial services and energy solutions companies! We offer comprehensive benefits, a DC Pension Plan and savings match plan. If you are passionate about joining an organization committed to delivering 5 Star Customer Service, we would love to hear from you.
Enercare has embraced a hybrid work environment for the time being as we try different options and technologies to determine what will work best for the future of our people and our organization. Join us with an open mind on the future of work! Role: Operations AnalystStatus: Permanent, Full-Time
Reports to: Manager – Back-Office Customer Operations
Location: Markham – Hybrid
The Operations Analyst is responsible for executing tasks that will support various Direct Billed Operations internal and external groups. The successful candidate’s primary responsibilities will include processing transactions, files and batches related to payments, billing and rate management as well as researching, resolving exceptions in these key areas and related projects.
This position will also play a key role in contributing towards Enercare’s success by meeting business objectives, improving the performance of internal operations, ensuring customer satisfaction and continuous improvement of operating practices and procedures to reduce risk and increase operational effectiveness.
The Operations Analyst may work early and/or after hours to ensure billing deadlines are met.
Accountabilities
Qualifications
Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.
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