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Join a Challenger Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.
We are a big (and growing!) family. Overall we serve more than 370,000 people across Canada through Equitable Bank, Canada’s Challenger Bank™, and have been around for more than 50 years. Equitable Bank’s wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than 5 million members. Together we have over $100 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people’s lives. Our EQ Bank platform ( eqbank.ca ) has been named the top Schedule I Bank in Canada on the Forbes World’s Best Banks 2023, 2022, and 2021 lists.
The Work
The Senior Project Coordinator – Learning & Development role is to provide support to assist in the effective coordination of various strategic talent initiatives and projects and to provide ongoing operational support for existing talent programs. The role reports directly to the Senior Director, Learning & Development Strategy and collaborates with other HR colleagues including HR Operations and the Human Resource Business Partners.
The Core Responsibilities Of The Role
- Assists in the implementation of an enterprise-wide competency framework and execution of related talent management projects.
- Manage detailed project plan with clear tasks, deadlines and accountabilities to maintain project deadlines.
- Liaises with internal and external contacts to actively manage project deliverables and timelines.
- Support the integration and communication of changes in HR policies, procedures and processes.
- Assist with the preparation of FAQ guides and other relevant materials.
- Assist in preparing communication related to new initiatives to various stakeholders including employees, managers, and senior leadership.
- Share relevant documentation with internal and external partners.
- Maintain an updated internal repository of documents with strong version control protocol.
- Gather feedback during project meetings for the efficient integration of new information.
- Coordinating talent programs and employee surveys
- Ensure logistical requirements of training delivery are coordinated for successful delivery.
- Develop and distribute Learning and Development communications in a variety of formats.
- Respond to employee and manager inquiries regarding development programs, training records, and training needs.
- Assists with managing procurement requirements for new and existing L&D vendor relationships and contracts including our LMS and internal talent marketplace.
- Process vendor expenses and obtain approval as required.
- Manage meeting invitations and attendance tracking with relevant internal and external stakeholders.
- Respond to all e-mails/inquiries from staff in a timely fashion and follow-up on outstanding matters.
- Other administrative support to the HR team, as needed
Let’s Talk About You!
- Bachelor’s degree or post-secondary education with focus in Human Resources, Psychology or Project Management
- At least 3 years of human resources experience or project management experience
- CHRP designation would be considered an asset
- Knowledge of relevant government legislation and talent management strategies
- Solid working knowledge of Microsoft Office Suite, with intermediate Outlook and Word skills
- Results oriented, self-starter, and ability to work independently and in a team
- Excellent record keeping and attention to detail
- Excellent oral and written communication skills
- Excellent interpersonal and leadership qualities
- Experience working in fast-paced environments
- Must be able to handle sensitive and confidential information appropriately
What we offer [For full-time permanent roles]
💰 Competitive discretionary bonus
✨ Market leading RRSP match program
🩺 Medical, dental, vision, life, and disability benefits
📝 Employee Share Purchase Plan
👶🏽 Maternity/Parental top-up while you care for your little one
🏝 Generous vacation policy, personal days and even a moving day
🖥 Virtual events to connect with your fellow colleagues
🎓 Annual professional development allowance and a comprehensive Career Development program
💛 A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
The incumbent will be working hybrid and in office time will be spent working from Equitable Bank’s additional office space located at 351 King Street East, Toronto, ON.
Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone’s diverse experiences and perspectives. In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well.
We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.
We can’t wait to get to know you!