EXchange Hotel Vancouver Looking for Bellperson for Luxury Hotel (Full-Time) at Vancouver, BC Full Time

HOTEL OVERVIEW

The 201-room EXchange Hotel Vancouver, perfectly located on Howe Street, brings a historic landmark to life with a modern twist. Catering to all senses, the hotel offers business travelers, leisure travelers and the community a unique place to meet, sleep, dine and interact. A chic, modern and playful 4-diamond experience. Situated in Vancouver’s first Platinum LEED™ Heritage conversion, the history of the Vancouver Stock Exchange comes alive with modern day amenities

The EXchange Hotel features Hydra Estiatorio Mediterranean & Bar, a Mediterranean-inspired restaurant with fresh seafood, grilled meats and lush vegetables, with an engaging lively 40-foot cocktail bar. Also available to engage your senses are social spots, Hydra Bar and The Hydra Café in our lobby.

Join our Team at The EXchange and assist us in delivering an exceptional guest experience. Our culture is unique and empowering with a guest-centric approach. Our colleagues enjoy our casual, yet professional environment, competitive compensation, excellent training and room to grow and advance their careers within the hotel and the Executive Hotels & Resorts Group.

We would love to learn about your hospitality goals and aspirations!

Job Description

The Bell / Valet Attendant greets, assists, and welcomes all guests, offers luggage handling, and provides information to guests about the facilities and services of the Hotel and surrounding area. The Bellperson contributes to the success of the hotel by performing the following duties:

• Greets all guests passing through the lobby and assists proactively.
• Delivers luggage to room upon check-in, picks up luggage from room upon departure, moves luggage from and to a storage room or Front Drive.
• Maintains proper records of deliveries and pick-ups.
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodates special requests whenever possible; assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
• Performs errands for guests and the hotel that may require local travel off of the hotel property.
• Provides a high level of cleanliness in the lobby and luggage storage areas.
• Completes shift checklist and passes on important information.
• Valet park guest vehicles and drive responsibly
• Reports any damages on guest vehicles

Qualification:

• BC Driver’s License is required.
• Must have a passion for delivering outstanding service
• Must be organized and detail-oriented
• Must be able to stand for an entire shift
• Ability to maintain the position for extended amounts of time in order to greet guests, offer assistance, and open doors in the lobby area

Job Type: Full-time

Salary: $17.75 per hour

Additional pay:

Benefits:

• Dental care
• Extended health care
• Paid time off
• Vision care

Schedule:

Ability to commute/relocate:

• Vancouver, BC V6C 2B3: reliably commute or plan to relocate before starting work (preferred)