Log In
Sign Up
At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself, and a better working world for all.
The opportunity
As a key member of the Canadian Strategy and Transactions team you will have the opportunity to be part of the development and ongoing management of a new service offering for EY that we’re calling Interim Financial Leadership (“IFL”) Services. This service offering supports the finance function of our clients by providing interim resources on a full-time or part-time basis. You will bring your operations management expertise to build the offering and deliver sustainable value to the organization.
Your key responsibilities
Your role as the Canada IFL Services Strategy & Operations Manager will focus on the development, activation and sustainment of the EY Canada IFL Services practice operating model. In this role, you will have overall responsibility for the operations, finance, digital strategy, and go-to-market execution activities to support the delivery of the IFL services offering. Your core responsibilities will comprise of back-office management and go-to-market activation, leveraging other support resources as required.
Management of ongoing back-office operations, which may include:
Financial management
Oversee sales and revenue reporting, analysis and forecasting
Extract insights and identify trends from data to inform the practice strategy
Oversee the IFL services practice operating budget
Manage the invoicing and payment processes for clients and IFL subcontractors
Internal communications and stakeholder management
Prepare regular status updates for EY leadership and engagement teams
Works with subcontractors on their marketing materials and facilitates internal correspondence within EY broadcast availability
Facilitate standing practice operations meetings
Oversee stakeholder engagement
Resource management
Develop and execute contracts with subcontractors
Onboard IFL subcontractors to the IFL subcontractors’ network
Oversee the maintenance of the IFL subcontractors’ network
Identify interim financial (and other) leadership resource requirements to deliver client engagements
Risk management
Develop, implement, and maintain quality assurance protocols
Ensure compliance with EY risk management policies and protocols
Knowledge management
Act as the central point of contact for all IFL services practice resources
Maintain the repository of IFL services offering templates and support materials
Explore Digital strategy for IFL services marketing and back-office management thereof
Explore digital tools and enablers for marketing IFL services to develop compelling propositions with clients
Similarly explore options for back-office management optimization of the IFL services offering
Oversee onboarding to and ongoing support of clients and IFL services subcontractors on any digital tools implemented
Manage process to trouble shoot and resolve any digital tool issues with EY teams and with the vendor
Lead the ongoing execution of the go-to-market strategy, which may include:
Develop new marketing and sales materials (e.g. proposals, sales decks)
Support the strategic planning efforts for the IFL services practice
Identify demands, trends and opportunities for IFL services to build and maintain the sales pipeline
Skills and attributes for success
Process-driven, always looking for ways to improve efficiency and effectiveness
Strong strategic, organizational, and independent project management skills
Good attention-to-detail skills
Ability to manage multiple high-priority projects and navigate ambiguity in a deadline-driven and matrixed environment
Enjoys navigating new digital platforms
A strong executive presence with the ability to work alongside, and effectively communicate with, executives
Strong business acumen
Ability to work both independently and with the team, relying on strong influencing skills to achieve results
Excellent relationship building skills, adapting to all levels of internal and external stakeholders
Always looking for ways to continuously improve
Enthusiastic team player who thrives on new challenges and collaborating on new ideas
Interested and willing to take ownership of functions of the service offering’s business e.g., finance function of the service offering
To qualify for the role you must have
Bachelor’s degree in business administration or a related field
5+ years of experience in a role that requires managing multiple, simultaneous streams of activity
Strong program/project/campaign management and execution experience
Strong organizational and time management skills; demonstrated ability to manage multiple priorities, stakeholders and complex projects and initiatives at one time
Strong written and verbal communication skills
Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Visio) and PowerPoint
Ideally, you’ll also have
Prior experience with operations management for a practice, department or function
Past experience working in a professional services organization is highly desirable
Project or Program Management training
What we look for
We are looking for a passionate leader with a strong sense of accountability for the success of team objectives and who thrives in a fast-paced environment.
What we offer
At EY, our Total Rewards package supports our commitment to creating a leading people culture – built on high-performance teaming – where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It’s one of the many reasons we repeatedly win awards for being a great place to work.
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:
Support and coaching from some of the most engaging colleagues in the industry
Learning opportunities to develop new skills and progress your career
The freedom and flexibility to handle your role in a way that’s right for you
Diversity and Inclusion at EY
Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. From our actions to combat systemic racism and our advocacy for the LGBT+ community to our innovative Neurodiversity Centre of Excellence and Accessibility initiatives, we welcome and embrace the diverse experiences, abilities, backgrounds and perspectives that make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate.
Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
