Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Job Description
Passionate about guest interaction, teamwork and food and beverage? As Assistant Outlet Manager at Fairmont Vancouver Airport, you will lead and support the F&B team as business demands dictate to create unforgettable dining experiences for our guests.
What you’ll be doing:
Support, mentor, and train the Food & Beverage teams
Provide operational leadership and direction for the day to day operations of the Outlets with a focus on service and logistics
Create and support an engaged work environment to create a welcoming and personalize experience for our guests
Conduct daily line ups with the team to review hotel information, service stations, specials, etc.
Ensure brand standards are maintained with highest standard of quality and visual appeal
Handle guest concerns and react quickly, logging and notifying proper areas
Assist with scheduling team members to align with labor management standards
Communicate effectively with all departments and thrive for guest feedback
Work with the team on new offerings and actively share ideas, opinions and suggestions to improve the environment and dining experience
Balance operational, administrative and colleague needs by focusing on guests feedback surveys, colleague feedback surveys and financial results
Assist in overall F&B management responsibilities as needed
Follow department policies, procedures and service standards
Follow all health and safety policies
Other duties as assigned
Qualifications
Your experience and skills include:
Service focused personality is essential and a passion for everything food and beverage
Previous experience in a similar leadership role
Proactive, with a demonstrated eye for detail and the ability to manage multiple functions, while meeting deadlines
Strong interpersonal and problem solving abilities and the ability to lead by example
As a condition of your employment, you must be fully vaccinated against COVID-19 and able to provide appropriate proof prior to start date
Previous point of sale system experience required, preferably Silverware
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Additional Information
What is in it for you:
Employee benefit card offering discounted rates at Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Salary range of $63,000 – $68,000 based on experience
Additional financial compensation, including Leadership Incentive bonuses, parking or transit pass reimbursement, cellphone allowance
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