FAIRMONT Looking for Food and Beverage Coordinator at Vancouver, BC Full Time

Every memorable dining experience at Fairmont Hotels and Resorts begins behind the scenes with our Food & Beverage team’s commitment to safe, efficient operations and exceptional cuisine. Your organization and communication strengths as Food & Beverage Coordinator will provide invaluable support to your team, ensuring both unparalleled service and menu offerings.

What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide

Learning programs through our Academies and the opportunity to earn qualifications while you work

Opportunity to develop your talent and grow within your property and across the world!

Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:
Consistently offer professional, friendly and engaging service

Coordinate and provide administrative support to all F&B Outlets & Banquet department and , communicating day to day updates and changes

Provides administrative assistance to the Director of Food & Beverage to ensure the efficient day to day operation of the Food & Beverage division.

Print and assist with the creation of all menus or F&B promotional pieces

Perform various duties pertaining to departmental scheduling, payroll and purchasing

Prioritize and maintain active daily telephone and e-mail activity with potential customers, in-person visitors and schedules appointments

Maintain confidential filling system for correspondence, policies, standards, regulations and various matters related to the Food & Beverage Division

Manage the flow of reservations in all areas on a daily basis, ensuring we maximize productivity, guest satisfaction, and increase restaurant volume

Coordinate information between Sales and Food & Beverage, as well as Kitchen, Accounting, and Engineering teams

Issue Restaurant Event Orders for group and special events and handles and communicate Banquet Event Orders

Create and maintain client and guest accounts in Open Table on a daily basis, confirming all reservations and creating floor plans

Schedule on-site and off-site meetings, conference calls, prepare meeting agendas, take and distribute minutes and complete arrangements for meeting venues and Food & Beverage as required

Follow department policies, procedures and service standards

Follow all safety policies

Other duties as assigned

Your experience and skills include:
Previous experience in an administrative role required

Minimum one year experience in Food & Beverage preferred

Strong interpersonal and problem solving abilities

Ability to focus attention on guest needs, remaining calm and courteous at all times

Highly organized, with the ability to prioritize and meet deadlines in a fast-paced environment

Highly responsible and able to handle confidential information with the utmost discretion

Professional telephone manner and demeanor with a natural response to ‘smile’ on the phone

Excellent interpersonal, written and verbal communication skills

Analytical and detail-oriented with a working knowledge of Microsoft Office

Successful candidates must be legally eligible to work in Canada. The Hotel is unable to assist candidates in obtaining Canadian work authorization

Serving It Right certification required

Ability to work flexible schedule, including weekends, late nights, early mornings, and holidays

Physical Aspects of Position (include but are not limited to):

Frequent standing, sitting and walking throughout shift

Frequent lifting and carrying up to 20lbs

Infrequent kneeling, pushing and pulling

Infrequent ascending or descending ladders, stairs and ramps

Your team and working environment:
We are thrilled to welcome our guests back to Fairmont Hotel Vancouver. Fairmont Hotel Vancouver, known as the ‘Castle in the City’, with its chateau-style green-clad copper roof and gargoyles is an architectural landmark in the heart of Downton Vancouver that captures the hearts and imaginations of all who visit. A registered heritage property operating since 1939, the hotel symbolizes grandeur and timeless elegance. In spring 2019, Fairmont Hotel Vancouver completed a $75M, five-year multiphase revitalization project. With its prestigious address on Georgia Street, this castle is surrounded by a diverse arts community of galleries and theatres, a thriving shopping district, exhilarating nightlife and world class cuisine. Join our team and welcome our guests back to extraordinary experiences at their home away from home.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS