Company Description
Fairmont Hotel Vancouver, known as the ‘Castle in the City’, with its chateau-style green-clad copper roof and gargoyles is an architectural landmark in the heart of Downton Vancouver that captures the hearts and imaginations of all who visit. A registered heritage property operating since 1939, the hotel symbolizes grandeur and timeless elegance. In spring 2019, Fairmont Hotel Vancouver completed a $75M, five-year multiphase revitalization project. With its prestigious address on Georgia Street, this castle is surrounded by a diverse arts community of galleries and theatres, a thriving shopping district, exhilarating nightlife and world class cuisine. Join our team and welcome our guests to extraordinary experiences at their home away from home.
Job Description
Seasonal In Room Dining Server
Our guests are always at home at Fairmont Hotels & Resorts – and their In Room Dining experience is no exception. As an In Room Dining Server providing warm service, efficiency and knowledge of our menu offerings, you will ensure the timeliness and enjoyment of every memorable meal.
Our Culture & Benefits:
An inclusive, empowering, and positive workplace, where we place people at the heart of everything we do
Seasonal contract from June 15th to September 30th 2023
The opportunity to have fun at work alongside passionate hospitality professionals who strive to make the world a more welcoming place
The opportunity to live, work and play across the world through our employee travel and internal transfer programs
A competitive rate starting at $16.75 (75% of rate) per hour: (plus gratuities) increasing to $17.89 (87.5% of rate) after 3 months and receiving the full wage $20.45 after 6 months including bi-annual increases
Complimentary meal through our Colleague Dining Program
Complimentary uniform laundering
Complimentary hotel stay with breakfast for two through our BE OUR GUEST program
Employee benefit card offering discounted room and food & beverage rates at Fairmont & Accor properties worldwide
The opportunity to work in a luxury hotel environment and a Vancouver heritage building with a historic legacy dating back to 1939
Free learning programs through our Academies and discounted eCornell courses
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and RiiSE
What you will be doing:
Consistently offer professional, friendly and engaging service
Assist guests regarding menu items in an informative and helpful way
Have full knowledge of all beverage lists
Deliver food and beverage in a timely and accurate manner
Pick up orders efficiently from the kitchen
Check outgoing orders for quality and accuracy of set up
Have full knowledge of all menu items, garnishes, contents and preparation methods
Follow outlet policies, procedures and service standards
Follow all safety and sanitation policies when handling food and beverage
Other duties as assigned
Qualifications
Your experience and skills include:
Minimum 1 year Food & Beverage service experience required
Previous Point of Sale System experience preferred
Serving It Right Certificate
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Ability to work flexible schedules (including evenings, weekends and overnights)
Additional Information
Visa Requirements:
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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