Spa Attendant (May – October)
Luxury and tranquility in an authentic setting, await our Guests at Fairmont Jasper Park Lodge’s Spa. As a Spa Attendant our Guests will enjoy the professional and personalized spa experience you offer. The expertise and attention to detail you provide during their treatment will ensure our guests have a memory to share.
What is in it for you:
Subsidized staff accommodation provided on-site for full time status
Competitive extended benefits package including medical, vision and dental for full time permanent status
Employee Travel Program
Comprehensive Wellness Platform (LifeWorks)
Discounts on food & beverage/spa/golf
Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor
What you will be doing:
Reporting to the Director of Spa, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Follow departmental policies, procedures and service standards
Maintain cleanliness and report deficiencies of all equipment
Prepare rooms for treatments according to specified guidelines
Cross-train on spa desk duties to cover breaks and vacation
Maintain the facility in peak sanitary condition at all times
Maintain locker rooms in a tidy manner
Check and clean lockers when needed
Maintain toiletries in locker room vanities
Maintain linen inventory with laundry on a scheduled basis
Direct members/guests to appointments and assist them in every way possible
Ensure stocking of all spa amenities and toiletries
Attend daily/weekly/monthly facility operations departmental communications meeting
Adhere to facility operations departmental emergency procedures/safety manual
Ensure guest/member satisfaction at all times by ensuring that safety and service is always the Spa’s first priority
Ensure operations department maintains a positive relationship with all departments in the spa and hotel
Ensure the facility is in peak condition at all times (operations and cleanliness)
Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles
Follow all safety and sanitation policies
Other duties and responsibilities as assigned
Your experience and skills include:
Minimum 1 year experience in spa or hospitality industry
First Aid and CPR – Basic Rescuer certificate
Physically fit and able to work well under pressure
Able to push, pull, lift up to 50+ lbs
Able to bend and kneel with comfort
Able to speak/read/write in English
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible and reliable
Ability to work well under pressure in a fast-paced environment
Ability to work cohesively with fellow colleagues as part of a team with minimal supervision
Ability to focus attention on guest needs, remaining calm and courteous at all times
Your team and working environment:
Fast- paced, upscale, luxury hotel
Close proximity to Marmot Basin Ski Resorts in winter and world-renowned hiking trails in summer
Hospitality employees worldwide making this a great place to develop lifelong connections
Sitting – 1-8 hrs/day
Walking: 1-3 hrs/day
Standing: 3-4 hrs/day
Bending/Reaching: 1-3 hrs/day
Pushing/Pulling: 1-2 hrs/day
Physical effort: medium – required to lift up to 50 lbs
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for AccorHotels?
We are much more than a world leader. We are more than 250,000 hoteliers with a purposeful and heartfelt mission: to make every guest Feel Welcome in our 4,500 addresses and on our digital platforms. We are committed to a culture and guided by our values that make our talent Feel Valued. We want them to express their passions every day and realize their full potential through exemplary professional development and growth opportunities, enjoying a life filled with unlimited experiences. To connect with us, please visit https://www.accorhotels.jobs/home.aspx
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