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Company Overview: Fengate is an asset management firm that specializes in customized investment funds with a strategic focus on infrastructure, real estate and private equity. We are trusted developers and active managers of real assets, providing investors with special access to tailored investments with reliable, long-term returns. With operations in North America and select international markets, we have a global reach built on strong Canadian roots and a well-established track record of successful investments.
Founded in 1974, Fengate started as a real estate management business in Ontario, Canada. Over the last 40 years, we have transformed our business to become one of Canada’s leading real asset management firms, with offices in Toronto, Vancouver, New York and Texas. Since 2007, Fengate has been recognized as one of “Canada’s Best Managed Companies”.
Opportunity:
The Cloud & Infrastructure Specialist is responsible to provide technology planning, implementation, and support of Fengate’s IT infrastructure and services.
Working closely with employees at our three corporate offices and remote users, the successful candidate will need to be a self-starter, someone who is passionate about technology, is eager to expand their skill set, and understands the importance of providing exceptional customer service. This position report into the Manager of IT Services.
The candidate will be provided with the opportunity to participate in new IT initiatives, work closely with employees throughout all functional areas and be an integral contributor to the success of the organization.
Key Responsibilities:
Collaboration and Projects
- Collaborate with Fengate employees to understand technical requirements and recommend solutions using cloud-based services (IaaS, SaaS).
- Work closely with all IT Team members to mentor and assist with issues and projects.
- Lead and be responsible for the projects that you will create and manage to ensure they are completed on time, delivering the full project scope as committed, with proper communication to appropriate stakeholders.
Cloud Services
- Design, deploy and maintain Microsoft Azure infrastructure such as virtual machines, storage accounts, managed SQL databases, NSG, RG, etc.
- Experience managing Hybrid Active Directory, Azure Active Directory, Azure conditional access and Enterprise Applications.
- Experience managing Microsoft 365 services and users.
- Previous experience creating and managing SharePoint sites and document repositories.
- Previous experience with Power Automate
- Portal for cloud management
- Managing OneDrive, Teams, and Exchange environments.
- Experience managing devices with Microsoft Endpoint Manager (Intune) for Windows OS and Apple iOS
- Assist in the migration of existing on-premises virtual machines and services to Microsoft Azure and other SaaS providers (ADC’s, monitoring systems, backups, NPS, etc.).
- IT Monitoring and data backup
- Installations, configuration, and maintenance of IT monitoring and backup systems.
- Daily management and tracking of IT alerts and data backup.
- Manage additional third-party cloud services such as Adobe, DocuSign, Yardi, Netsuite, etc.
IT Infrastructure
- Installations, configuration, and maintenance of Windows operating systems (MS Windows 2016-2019 in Microsoft Azure)
- Familiar with enterprise grade switches and wireless access points (ie. Meraki)
- Assist in the creation of hardware and software standards and policies for Fengate infrastructure.
- Provide business continuity services for the organization.
- Installations, configuration, and maintenance of data backup environments (Azure, MS365)
- Infrastructure and data restore testing.
- Key contributor to Fengate business continuity/disaster recovery plan.
- Responsible to assist the Systems Administrator and Helpdesk Analyst in the resolution of escalated end-user support issues
Vulnerability Management
- Proficient in cyber and data security best practices, with a keen interest in keeping up to date with best-in-class industry standards.
- Integrate third party solutions into Fengate’s existing and new environments (SSO, log management, vulnerability management).
- Previous experience with patch management systems for Windows operating systems such as WSUS, Microsoft Endpoint Manager (Intune), Windows Update and/or popular third-party applications (Chrome, Adobe, etc.).
- Previous experience with malware and anti-virus management systems (Crowd Strike, Windows Defender security center).
- Security threat investigation and response (phishing, ransomware, security alerts, email protection).
Requirements
Must have Qualifications and experience:
- Bachelor’s degree in a Technology-related field or equivalent experience.
- Strong knowledge and hands-on experience in Microsoft Operating Systems and services (Windows Server 2016-2019), Active Directory (DNS, DHCP, GPO, etc.), Azure Active Directory (Enterprise Applications, Conditional Access) and Intune (Device and Application Management).
- Microsoft 365 Administration (Portal for management, Teams, Exchange etc.).
- Microsoft 365 Sharepoint and Power Automate experience
- Experience with Windows patch management and anti-virus technologies (preferably CrowdStrike, WSUS, Intune)
- PowerShell scripting experience for Active Directory, Azure Active Directory, Azure Services, Exchange Management and Microsoft 365)
- 3+ years of hands-on experience in Azure infrastructure, Microsoft Azure services and MS 365.
- 5+ years’ experience in a senior systems administration role.
- 10+ years of experience in systems administration with the technology above (excluding Azure and Office 365).
- Azure Administrator Associate Certification
Nice to Have Qualifications & Experience:
- Familiar with Microsoft Power BI and Power Apps is a benefit
- Microsoft 365 Defender (Policy management, threat detection and vulnerability management)
- Familiar with SAN’s
- CCNA, Cisco Meraki Experience
- PMP Certification or Project Experience
Who will thrive in this role?
- Customer service focus is a ‘must have’.
- Individuals must be able to manage competing priorities autonomously, achieving committed timelines and deliverables
- Highly engaged individual that seeks out a better way of doing things and will not settle for the status quo.
- Strong interpersonal, oral, and written communications skills for team members’ collaboration and IT documentation
- Highly organized and must be able to manage multiple priorities and tasks simultaneously.
- Must be able to communicate effectively with a variety of people who have different levels of technical competencies.
Core Fengate Competencies:
- Business Focus and Strategic Thinking: You display an understanding of Fengate’s as well as the investment project’s business and strategy. You recognize and reinforce how Fengate differentiates itself in the marketplace.
- Teamwork and Collaboration: You are approachable and supportive of team members and go above and beyond normal duties to make the team and Fengate successful. You actively participate in team activities and projects.
- Driving for Results: You take initiative to manage your work and performance and do not require close supervision. You consistently produce high quality output.
- Problem Solving and Decision Making: You recognize challenges and opportunities and determine whether action is needed and prioritize situation in terms of impact.
- Communication: Clear, concise and directly communicate ideas, information and directions both verbally and in writing.
Location & Travel:
The position will be based out of the Oakville or Toronto office. Fengate offers a Work-Flex policy where employees are allowed to work remotely up to 2 days per week.
We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs.
We thank all applicants for their interest in this position; however only candidates selected for an interview will be contacted.
