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Are you someone that loves to stay organized? Do you take pride in providing high levels of customer service? Are you looking for a career and not just another job? Does the flexibility of working from home a few days a week sound refreshing?
If ‘yes’ is the only answer that comes to mind, then you could be the next Contracting Administrator to join the FH family! This is an entry level position with room to grow within the organization.
The Career Directory 2023 – FH has been recognized as one of the best employers for recent graduates in Canada by Canada’s Top 100 Employers 2023!
Curious, and want to know more? Keep reading!
What will you be doing in this role?
- Maintain the In-trust environment of APEXA, including data matching and profile scrubbing
- Co-ordinate with APEXA to solve issues within the in-trust environment
- Maintain, retrieve and distribute e-mails from contracting inbox
- Maintain document management, electronic scanning and filing
- Update and maintain accurate information on multiple back office systems
- Provide superior customer support for internal and external partners
- Ensure Service Level Standards are maintained
- Communicate effectively with colleagues, insurance carriers, advisors and clients
- Back up and vacation coverage as required
- Perform any other duties as assigned
What qualifications are required?
- College diploma, University degree, or equivalent experience
- Industry courses would be an asset
What competencies are required?
- Service oriented
- Self-starter and self-motivated
- Time management and multi-tasking skills
- Communication skills – verbal and written
- Attention to detail, and follow through
- Organizational skills
- Teamwork, collaboration, and strong interpersonal skills
- Adaptability
What should your experience look like?
- Proven experience in insurance/financial services industry
- Proven experience in customer service
- Proven experience with Microsoft programs such as Word, Excel and Outlook
- Knowledge of all back office systems (Wealthserv, carrier sites, Sentry File, APEXA), an asset
Benefits & Perks
As a member of the FH family you can expect a professional yet engaging, supportive and family like environment – our company started with 4 employees! An organization that lives and breathes its DRIVER Values.
These are some of the benefits we provide:
- 3 weeks of paid vacation
- Excellent Group Benefits plan
- Group Retirement Plan with employer matching
- Flexible and supportive Personal Days for employee or family illness, emergency etc…
- Reward and Recognition that celebrates and rewards for impactful performance (peer to peer) and life milestones both personal or professional
- Wellness Credit program
- Personal and Professional programs that allow you to grow, learn and develop including on-demand e-learning programs, Tuition reimbursement and Leadership development
Who are we?
Financial Horizons is the leading, national, Canadian-owned and operated Managing General Agency (MGA) that offers a comprehensive selection of life/health insurance, employee benefits, pensions, investments, structured settlements, and risk management products and services to advisors throughout Canada. We are headquartered in Kitchener, Ontario, and have a national presence with offices across the country. There is a lot more to us under the ‘Our Story’ section, but we’re trying to keep it short here. If you’ve read this far, first of all, thank you for your time, second, if this seems like a great fit for you, then we look forward to your application! 🙂
