FlashBox is a last-mile delivery company headquartered in Toronto. We have rapidly grown to deliver products across the GTA through our offering of low prices and high-quality service. What sets us apart from the competition is that we develop our software in-house; this allows us to develop new products based on customer requests. In addition, our solutions are available to every business, regardless of their size or industry.
As we grow we are now adding a Technical Support Specialist to our Engineering team. This role will be located onsite in Toronto at our corporate head office at 100 University.
As a Technical Support Specialist, the ideal candidate will have the following requirements:
1. Bachelor’s degree in computer science, information technology, or other related engineering fields.
2. Previous work experience as a technical support engineer, Technical Support Specialist, software engineer, or similar role.
3. Ability to work under pressure
4. Ability to prioritize tasks based on urgency and importance
5. Motivation to learn new skills and technologies
6. Advanced understanding of MySQL and other database systems (must be an expert)
7. Use SQL applications and tools to run advanced SQL queries
8. Critical thinker and problem-solving skills
9. Good time-management skills
10. Great interpersonal and communication skills.
11. Knowledge of operating systems, web services, and API.
12. Knowledge of remote access systems such as TeamViewer.
13. Ability to troubleshoot complex software issues.
14. Excellent ability to speak and write fluently in English.
15. Be on-call after office hours
If this describes you then we want to hear from you. Send us your resume, or connect on LinkedIn. We want to hear from you.
FlashBox is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Job Type: Full-time
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