This position will service FONEMED’s U.S. Operations as well as Canadian operations via Newfoundland and Labrador’s 811 HealthLine and Mental Health Crisis Line. Calls received can vary greatly in subject matter and complexity. Our Client Registration Assistants must be attentive and engaged listeners with a strong customer service mindset.
Who We Are
Founded in 1996, FONEMED seeks to make a positive difference in the healthcare of others through their daily interactions. With a mission “to provide excellence in Nurse Advice, Health Information and Telemedicine for the patients we serve”, FONEMED takes pride in its employees, customers, and industry partners, providing the highest level of quality and outstanding client experience. We pride ourselves on practicing a Culture of Care in everything we do.
Through virtual care, we meet and provide care for individuals where they are, in their homes, communities, or other locations where they live their lives. You share the company’s passion to defy the conventional boundaries of time and distance to get the right care to the right patient when and where it is needed the most. We provide 24/7 nurse advice and telehealth services to callers throughout Canada and the United States who need assistance in assessing their health symptoms as well as advice regarding appropriate follow up care.
Essential Functions And Duties
Education And Qualifications
What We Offer
System Requirements
It’s an exciting time at FONEMED and you will have the opportunity to experience and impact the changing face of telehealth in North America. If you want to join this engaged and growing team, apply today!
FONEMED is an equal opportunity employer and is committed to diversity and inclusion in our workplace. We appreciate the interest of everyone who applies for the position, however only those selected for an interview will be contacted.
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