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The Shipping & Receiving Material Handler – Associate will be responsible for working in a team environment to facilitate the movement of equipment through the various Service processes ranging from receiving for repair to re-deployment in the field. This will involve performing multiple job functions effectively, including receiving, inventory control, material handling, shipping, resolving real-time delivery issues with our Customer Service Team and carriers, and end of day processes. The right candidate will maintain a positive, empathetic, and professional attitude towards customers always.
RESPONSIBILITIES AND DELIVERABLES
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Triage and safe handling of equipment on the dock as received by various carriers
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Proper recycling of packaging materials
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Processing of returns
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Proper application of FIFO and storage
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Accurate entry of customer information into Oracle, Salesforce or iNet control/admin
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Follow and assist in development, promotion, and review of SOP’s (Standard Operating Procedures)
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Communicate process or product issues as necessary.
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Proactively seek continuous improvement of Shipping and Receiving processes (Kaizen)
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Participate in departmental daily performance reporting.
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Maintain a clean, safe, and functional work area (5S)
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All other duties as assigned.
ORGANIZATIONAL ALIGNMENT
- Reports to the Office Manager
Qualifications – External
QUALIFICATIONS
REQUIRED
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Exceptional communication skills
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Acute attention to detail
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Proven skills in Microsoft tools and excel
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Exceptional problem-solving skills
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Well organized and capable of performing multiple tasks simultaneously
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Strong interpersonal and cross functional skills
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Exceptional adaptability
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Established commitment to providing the best customer service, every transaction, every time
PREFERRED
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Basic knowledge of ISC Support Systems (Oracle, Salesforce.com)
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Experience providing excellent customer service
EDUCATION
- High School Diploma or GED
PHYSICAL DEMANDS:
Note: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to sit or stand for extended periods of time, reach with hands and arms, walk, talk, and actively listen. The employee may be required to regularly use hands and digits to handle or feel work material. The employee may be required to frequently lift or carry up to 20 lbs. and on occasion, be required to lift or carry up to 50 lbs. The employee may be required to frequently ascend/descend stairs/steps, especially at field locations. The employee must be able to use/wear applicable personal protective equipment which may include but is not limited to safety-toed footwear (with ankle height support), back support belt, hearing protection, and safety eyewear with side shields.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Fortive Corporation Overview.
Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
This position is also eligible for bonus as part of the total compensation package.