Log In
Sign Up
Overview:
Fountain Tire Edmonton Commonwealth is searching for a friendly and dedicated individual to perform Insides Sales/Tire Technician duties.
What do we offer? At Fountain Tire, you’ll have a great place to work:
Fountain Tire Edmonton Commonwealth is searching for a friendly and dedicated individual to perform Insides Sales/Tire Technician duties.
As part of both the front-line and back-end staff, the Inside Sales Representative/Tire Technician is responsible for ensuring that all customers are provided with top-notch customer service, consultation and explanation of required vehicle services and tire service and tire requirements as well as performing tire service. Your duties will include:
-
Greeting and communicating with customers on all aspects of repair
-
Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business.
-
Providing service quotes and receiving customer authorization for work to be performed on customer vehicles, finalizing sales, and completing customer follow up.
-
Scheduling customer appointments for tire and mechanical service.
-
Recommending tire service, specialty tire service, wheel and mechanical service to customers.
-
Ensuring that all products are billed accurately to the customer.
-
Completing proactive calls to customers to determine their satisfaction level with the service received.
- Installing a variety of tires
- Using computer diagnostics to balance tires
- Rotating Tires to ensure proper wear
- Repairing tires in a safe and efficient manner
- Resetting and repairing tire pressure monitoring systems (TPMS)
- Maintaining tire service equipment
- Operating company and customer vehicles in a clean and safe manner
- Understanding and adhering to safe operation of all equipment
What does it take to get on track?
-
Previous experience in the automotive aftermarket industry or a passion for automotives
-
Excellent customer service and time management skills
-
1 to 2 years of retail Customer Relations and or Customer Service
-
Strong interpersonal skills with ability to build a team and work as a team
- Ability to work well under pressure in a fast paced, ever changing high-volume environment
-
Valid driver’s license
- One year of tire-related experience
- Mechanical Understanding
What do we offer? At Fountain Tire, you’ll have a great place to work:
- Competitive Compensation- $19.50-$23/hour
- The opportunity to work with an excellent team and great customers
- Regular day shifts
- Great discounts for you and your family on tires, parts and mechanical services
- Health, Dental and Vision Benefits and RRSP Matching Program
- The opportunity to enter our management training program to become a store Manager/Partner
Interested and qualified candidates are encouraged to apply in store or online today!
