Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.8 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish peoples. Our team of nearly 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.
We value diversity in the work force and maintain an environment of Respect, Caring & Trust.
Fraser Health is embarking on a journey to implement MEDITECH Expanse, the most up to date version of MEDTECH’s Clinical Information System, which will transform the way we deliver health care services to improve quality and patient safety; better patient and care-giver experience through seamless access to data and information.
We have an exciting opportunity as an Informatics Lead, User Access Provisioning MEDITECH Expanse and Client Server where you will have a critical leadership role in planning, design, implementation, and evaluation of sustainable clinical information systems transformation related to MEDITECH Expanse. In collaboration with the Project Lead – Clinical Operations and clinical partners of the designated functional areas, the Informatics Lead provides informatics expertise to promote and lead the user access provisioning with clinical change initiatives to enhance evidence-based clinical practices.
Build your career experience as you:
Leads and coordinates user access provisioning stream and develops strategies for data management.
Provide consultation and guidance to management leadership and stakeholder groups to ensure information technology design and future state workflows provide the best opportunities to support and transform clinical practice, education, administration and research.
Leads and coordinates design activities associated with workflow standardization, system design and informatics work stream activities including alignment and integration with the other design teams.
Drives best practice and informatics outcomes by collaborating with leadership to lead design based on best evidence and professional standards.
Ensure the organizational requirements, and evaluates and monitors success to ensure effective implementation of quality and system improvements.
Facilitates team members in validating the required data elements for measurement of process and outcomes, and ensures they are incorporated into system design and used to transform clinical practices.
Here is what we would like you to have:
Bachelor’s degree in Health Information Science, Computer Science, or other relevant discipline.
Experience leading account provisioning teams in large organizations and driving compliance with access and audit control policies and standards
Seven (7) years recent, related experience in business & system analysis and project leadership.
Experience with MEDITECH Application (Client/Server or Expanse).
Familiarity with access management policies and best practices
Experience developing or enhancing knowledge base resources in support of user account provisioning and de-provisioning
This Regular Full Time opportunity is located at Central City Tower in Surrey, BC.
If this sounds like the ideal role for you, here are more reasons why you should apply:
A career that offers you the opportunity to work in a fast growing and exciting organization with health care providers who are excellent in their respective fields.
Phenomenal opportunities for support and management roles are available as you advance within the organization.
Competitive salary package, including comprehensive health benefits coverage.
A chance to create a difference in the world of health care.
Take ownership for your own performance and seek to model integrity, resilience and confidence! We are passionate about building an engaging environment that supports and challenges others to achieve their goals. Join us in this outstanding opportunity!
We encourage you to take the next step and apply online, so we can continue the conversation.
Find out what it’s like to work here. Like us on Facebook(@fraserhealthcareers), follow us on Twitter & Instagram(@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights.
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
Reporting to Manager, Health Informatics and Clinical Solutions, the Informatics Lead plays a critical leadership role in planning, design, implementation, and evaluation of sustainable clinical information systems transformation related to MEDITECH Expanse. Works in collaboration with the Clinical Engagement Lead and clinical partners of the designated functional areas, the Informatics Lead provides informatics expertise to promote and lead the integration of computer and communications technologies with clinical change initiatives to enhance evidence-based clinical practices. This position collaborates with project stakeholders to design, build, and implement new technology, equipment, and systems; contributes to and implements education, training, support, and change strategies to facilitate adoption, and use of MEDITECH Expanse.
Provides informatics expertise and leadership to relevant operational leaders, physicians, and stakeholder groups to ensure information technology design and future state workflows provide the best opportunities to support and transform clinical practice, education, administration and research across the continuum of care and across specified programs/network/diagnostics/support services.
Drives best practice and informatics outcomes by collaborating with stakeholders across FHA to lead design based on best evidence and professional standards, meets organizational requirements, and evaluates and monitors success to ensure effective implementation of quality and system improvements.
Leads and coordinates design activities associated with workflow standardization, system design and informatics work stream activities including alignment and integration with the other design teams.
Liaises with, guides, and provides consultative direction within the area of responsibility to ensure informatics processes for future state design are aligned with FHA organizational requirements. Provides leadership, guidance and support to designated operational leaders, physicians, project consultants/staff as required.
Leads broad groups of stakeholders to identify system and business requirements. Facilitates consensus, consults and shares information in order to achieve a common, comprehensive, enhanced and standardized future-state electronic health record that addresses the needs and strategic directions of the overall program(s)/ service line(s)/ portfolio(s).
Problem-solves and addresses potential barriers to success.
Facilitates team members in validating the required data elements for measurement of process and outcomes, and ensures they are incorporated into system design and used to transform clinical practices.
Participates in the development of future state clinical content (e.g. order sets, care pathways, etc.), workflows and all necessary linkages to recommend appropriate system configuration and future state workflows.
Collaborates on the development of relevant design standards, nomenclature, decision support, quality assurance and testing activities. Recommends prioritization for intake processes.
Joins with the programs/network/diagnostics/support services and site leadership to lead the facilitation, localization and implementation of program/specialty level workflow changes pertaining to system changes in support of clinical and business outcomes, and the implementation of new or revised policies, procedures, protocols and processes impacted by the new clinical information system (for the specified programs/network/diagnostics/support services).
Leads collaboratively with the programs/network/diagnostics/support services and unit leadership the process to ensure readiness for implementation and supports change management and learning strategies. Applies and provides expertise to the development and operationalization of a framework to manage, govern, and sustain clinical information systems.
Leads the ongoing assessment post-implementation to enhance clinical adoption to maximize the benefits, both clinical and business, related to the design and usage of the information system by monitoring system reports and by sharing and escalating these as appropriate.
Contributes to the development, implementation and communication of healthcare information system related policies, procedures and workflow changes with health organization stakeholders.
Identifies risks and provides detailed analysis of situation; and escalates following established issues/risks escalation process.
Provides direction, leadership, guidance and support to designated project staff/consultants as required.
Accountable for working independently and collaboratively with teams to ensure assigned project deliverables are met.
Provides regular status updates, project deliverables, and outcomes.
Performs other duties as required.
Education and Experience
Bachelor’s Degree in Health Information Science, Computer Science, or other relevant discipline, plus seven (7) years’ recent related experience including business and systems analysis, and project leadership within a medium to large sized organization, with a minimum two (2) years in a clinical informatics role, or an equivalent combination of education, training, and experience. Experience with an electronic clinical information system, such as the MEDITECH, Paris, and/or Intraheath Profile is preferred.
Valid BC Driver’s License and access to personal vehicle for business related purposes.
Competencies
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.
Professional/Technical Capabilities
Thorough knowledge of clinical technologies and equipment.
Thorough knowledge of health informatics, business processes, technologies, tools and concepts.
Ability to provide leadership to a variety of project teams and stakeholder groups in an environment that is constantly changing and has fluctuating priorities.
Demonstrated superior skills in data research gathering and modeling and business, clinical, and systems analysis.
Demonstrated knowledge of the project management process and the systems development life cycle.
Demonstrated leadership skills with proven ability to bring about change in a proactive manner.
Demonstrated ability to provide progressive and innovative approaches to service delivery and program issues.
Demonstrated knowledge of research methodology, practices and techniques.
Excellent investigative, analytical and problem solving skills.
Proficiency in the use of a personal computer (PC) and applicable software applications.
Excellent facilitation skills when working with an interdisciplinary team
Physical ability to perform the duties of the position.
Job ID: 2023-44795
External Company URL: https://careers.fraserhealth.ca/
FTE: 1.00
Scheduled Start & Stop Times (24 hour clock): 0800-1600
Days Off: Saturday, Statutory, Sunday
Program/Service (Choose one of the approved options listed above): Health Informatics and Information Technology
Salary at Time of Posting: $41.35 – $59.43 / hour
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