Fraser Health Looking for Lead, Information System and Knowledge Management at Surrey, BC Full Time

Are you looking for that job that will allow you to combine your expertise in knowledge management with your proven leadership skills? Do you take responsibility for your own performance and aim to model integrity, resilience and confidence? If you have answered yes, then we want you to consider our current Full Time Information System and Knowledge Management Lead position.

In this role, you will join our People Informatics & Systems team at our Central City office located in Surrey, B.C. An ideal location with access to rapid transit, on site-gym and shopping services as well as other amenities. Bring your strategic approach, passion for effective information distribution and use, as well as capacity to inspire others in an environment striving for service excellence.

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

Effective October 26th 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

Curious to learn what it’s like to work here? Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights.

Detailed Overview:

Responsibilities:

• Provides consulting and technical resources to Employee Experience portfolio by assessing, developing, obtaining and/or compiling information and/or processes that support a strategy of knowledge management – getting the right knowledge to the right people at the right time and helping people share and put information into action to support organizational performance.
• Works within Employee Experience portfolio to assess information needs, project objectives and a range of avenues to support the exchange and access to information.
• Establishes service contracts with outside programming resources, reviews and sets time frames, work frames and costs of external consulting/programming projects. Monitors and reviews processes. Reviews and assesses programming and systems delivered by external vendors. Accepts or returns for further work and approves final products and invoices for payment.
• Interfaces and establishes service time frames for testing on development services and go-live installations of software applications.
• Assess internal and external Employee Experience customer information and service needs; works within the strategic goals to develop and recommend service and information/knowledge delivery processes and systems; assesses HR practices and makes recommendations on changes to better align with an effective distribution of knowledge.
• Develops systems and reports to compile information from a variety of sources that would include Meditech payroll and finance systems, Access Databases, Human Resource Information Databases, Ministry of Health (HSICS) and other sources.
• Designs, develops and maintains, and/or works with-outside vendors to develop software applications to support our HR process/program and knowledge needs.
• Develops processes and applications to improve workflow, efficiencies and effectiveness; conducts system/work analysis, determines application code specifications and tests the performance of systems.
• Works with Employee Experience portfolios to assist in the exchange of information between Fraser Health and outside sources.
• Reviews organization structure proposals, compiles reports from Meditech and/or Human Resource Information databases, prepares cost impact assessment and reports.
• Prepares start-to-finish spectrum of assistance in the roll-out of processes and systems (technical documentation, user training material, information sessions and presentations).
• Supervises and provides leadership to assigned staff; assigns work, monitors the quality of work and completes performance appraisal.

Qualifications:

• Demonstrated experience with application of human resource programs/objectives.
• Demonstrated proficiency with desktop software applications such as Intranet technology, software applications such as Access, Excel, database reporting such as Crystal Reports. Meditech experience including NPR Report Writing as asset.
• Physical ability to perform the duties of the position.