Fraser Health Looking for Operations Analyst, Medical Device Reprocessing Systems – Jim Pattison Outpatient & Surgery Centre (JPOSC) at Langley, BC Full Time

Detailed Overview:

Responsibilities:

• Provides operations and technical support related to the Medical Device Reprocessing (MDR) and Sterile Processing Management System (SPMS) from implementation through to system maintenance, in collaboration with the regional Medical Device Reprocessing (MDR) management team. Utilizes the computerized SPMS application and other related software programs.
• Responds to system, communications and user problems; investigates problems and takes corrective action using site or vendor provided utilities according to established procedures; refers problems as required.
• Tests the systems; coordinates software implementation according to established procedures or vendor provided instructions.
• Collaborates and works with a variety of contacts to ensure effective technical support including system users, employees, MDR management, Operating Room, Surgical and Health Information Systems, IMIT, Project Managers, vendor application system specialists, clinical departments, and others as required.
• Maintains and changes system profiles; updates/upgrades software and investigates and resolves errors at the individual user level, site level, regional level, and in partnership with Fraser Health helpdesk.
• Provides training to users on the software systems standard operating procedures, creates Standard Operating Procedures and develops/prepares instructional materials; works in collaboration with regional quality and MDR management.
• Tests the regional operations applications for user and site compliance, data/application integrity, and report accuracy by performing random and scheduled system audits.
• Reports, monitors, and tracks, user errors/issues, application errors/issues, and application integrity concerns. Investigates errors/issues and provides recommendations on error/issue resolves; implements corrections to and assists users with errors/issues in collaboration with MDR management and in accordance with established procedures.
• Compiles a variety of test and audit reports aimed at ensuring MDR quality and safety standards and provides reports to MDR management or appropriate personnel; works with MDR management and Fraser Health Quality staff to develop system metrics that summarize quality and safety measurements.
• Establishes and maintains procedures for processing and distributing data; provides input into and recommends development of system applications and process standards that are aligned with established standards and policies.
• Performs other related duties as assigned.

Qualifications:

• Knowledge of surgical and medical terminology
• Mathematical Aptitude
• Ability to operate related equipment.
• Ability to communicate effective both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to type.