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Fraser Health continues to be recognized as one of BC’s Top Employers, are you someone who is passionate about making a difference in the lives of others?
Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations.
Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.
Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.
Come work with us!
Fraser Health is proudly recognized as a BC Top Employer. Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.
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Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor.
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Detailed Overview: Under general supervision, performs a variety of clerical duties related to the operation of a patient care area such as acting as a communication link for the area, transcribing and processing physicians’ orders, coordinating with other departments and facilities, coordinating patient appointments, arranging patient tests and receiving results, receiving and directing visitors, and assembling and maintaining patient charts. Responsibilities:
- Prioritizes, processes, coordinates and transcribes physicians’ orders by copying information, completing required forms and/or entering information into the computer and distributing information; performs follow up as necessary.
- Schedules, books and coordinates patient appointments by receiving appointment requests, arranging appropriate appointment dates and times, making follow up appointments, adjusting appointment as required in accordance with patient and facility requirements; arranges patient tests; maintains appointment diaries by arranging and confirming patient appointments.
- Acts as a communication link for the assigned area by contacting other facilities and departments, including bed booking to exchange information regarding bed availability to assist admissions, discharges and/or patient transfers; receives patient’s tests, and receives visitors, provides information and directs to appropriate area.
- Assembles and maintains patient charts according to established procedures; transcribes patient data into applicable health record system; attaches patient documents such as lab and/or special examination reports to chart; dismantles and forwards discharged patient records to Health Records.
- Answers telephones, transfers calls, takes messages, answers routine inquiries or referring as appropriate; opens and distributes mail as required.
- Performs related clerical duties such as data entry, filing, compiling, preparing and maintaining statistics including related reports, delivering and picking up items, maintaining and ordering stationary and supplies through stores, and arranging for and tracking equipment repairs as required.
- Maintains timekeeping records for regular and casual staff and submits/enters to payroll system as required. Receives and processes requests such as vacation, leaves of absence and terminations by preparing necessary documentation and forwarding to the Manager, Clinical Services or designate for approval.
- Accepts calls from nursing staff regarding illnesses and/or absence from work and communicates information received to nursing unit and appropriate person; calls in relief nursing staff according to pre-determined guidelines and refers problems to the Manager, Clinical Services or designate.
- Maintains records on relief staff such as names, address, contact phone number, availability for work, suitable work area and hours worked.
- Performs other related duties as required.
Qualifications: Education and Experience
Grade 12, medical terminology and graduation of a recognized Nursing Unit Clerk program, plus one year of recent, related experience or an equivalent combination of education, training and experience.
Skills and Abilities
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to keyboard at 40 wpm.
- Ability to organize work.
- Ability to operate related equipment.
- Ability to utilize a variety of computer software applications.
