Log In
Sign Up
Position Overview:We are seeking a dynamic and experienced Corporate Trainer to join our team and play a pivotal role in ensuring the success of our new hires and ongoing training initiatives. The Corporate Trainer will be responsible for developing, delivering, and coordinating training programs across various departments including onboarding, sales, customer service, customer success, claims, accounting, and IT. The ideal candidate will have a passion for education, a strong background in learning principles, and the ability to foster a culture of continuous learning and development. The candidate will also be responsible for evaluating departments and implementing continuous improvement training programs.*Key Responsibilities:**
- Training Program Development:** Collaborate with department leaders and subject matter experts to design comprehensive training programs that align with organizational goals and objectives.* Create engaging and interactive training materials, presentations, and resources for different training modules.* Develop training assessments and evaluations to measure the effectiveness of training programs.*
- Training Delivery:** Conduct engaging and informative training sessions for new hires and existing employees across various departments.* Utilize a variety of training methods and techniques, such as workshops, role-playing, simulations, and e-learning, to accommodate different learning styles.* Deliver training sessions both in-person and virtually, adapting to the needs of remote or geographically dispersed teams.*
- Content Management:** Maintain and update training content to reflect changes in processes, policies, and industry trends.* Organize and manage training materials, resources, and documentation for easy access by trainees and other trainers.*
- Individual Coaching and Feedback:** Provide one-on-one coaching and support to employees who need additional guidance or assistance as directed by evaluation procedures and continuous improvement initiatives.* Offer constructive feedback to trainees to help them improve their skills and performance.*
- Training Evaluation and Improvement:** Gather feedback from trainees, evaluation procedures (calls, chats, emails & customer engagement streams) and stakeholders to continuously improve the quality and impact of training programs.* Analyze training effectiveness through metrics and data analysis, making recommendations for enhancements.*
- Cross-Department Collaboration:** Collaborate with department managers to identify specific training needs and tailor programs accordingly.* Partner with IT and other relevant departments to ensure that technical training content is accurate and up-to-date including cyber-security and data privacy initiatives.*Qualifications and Requirements:** Bachelor’s degree in Education, Human Resources, Business, or a related field. Master’s degree is a plus.* Proven experience as a Corporate Trainer or similar role, preferably in a multi-departmental setting.* Strong knowledge of learning principles and training methodologies.* Excellent presentation, communication, and interpersonal skills.* Proficiency in using multimedia tools and training software.* Ability to work independently and manage multiple training initiatives simultaneously.* Flexibility to adapt to changing training needs and environments.* Relevant certifications in training, instructional design, or related areas are desirable.*Benefits:** Competitive salary and benefits package.* Opportunity to make a significant impact on employee development and company success.* Collaborative and inclusive work environment.* Professional growth and development opportunities.If you are a motivated and enthusiastic trainer with a passion for helping employees reach their full potential, we encourage you to apply and be part of our team!Job Types: Full-time, PermanentSalary: $45,000.00-$55,000.00 per yearBenefits:* Extended health careSchedule:* Monday to FridayAbility to commute/relocate:* Bolton, ON L7E 4G4: reliably commute or plan to relocate before starting work (required)Application question(s):* Are you comfortable in developing training material – content, visuals and multimedia?* Do you have access to a car?Experience:* Corporate Training: 3 years (required)Work Location: In person
