GAM Technical Services Looking for Inside Sales Rep – Outbound Caller at Calgary, AB Full Time

If you’re looking for a company with a fun and casual environment, that encourages continuous learning and stretches your technical skills, then we have what you’re looking for!
We’re a company of hard-working team players who refuse to take ourselves too seriously. We work hard to foster an inspiring, energetic, and healthy work environment where our employees are respected, empowered, and rewarded for going the extra mile.
At GAM Tech, we’re committed to providing unmatched customer service, comprehensive IT support and services, and innovative IT solutions for clients across Alberta. We are an Advanced Unified Computing Technology and Express Collaboration Cisco partner, and we take a solution-based approach to our customers’ IT needs. We have Xerox sales agencies in Alberta, BC, and the Yukon.

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Primary Focus: *

• Prospect for potential customers using direct cold calling and indirect methods such as networking and social media
• Follow GAM Tech sales management process; account planning and opportunity identification
• Book client sales meetings

Scope:

• Average 50 calls per day consistently into target accounts
• Able to prospect daily for new opportunities
• Follow up with inbound leads to assure satisfaction and respond to queries
• Quickly identify opportunities through properly qualifying and analyzing customer needs
• Drive attendance to webinars and events
• Maintain accurate records of contacts, activities, and results in the company CRM system
• Follow up on marketing campaigns
• Possess the ability to adapt to change call approach to achieve results
• Maintain partnerships with the outside sales team
• Actively participate in weekly sales meetings
• Participate in sales training and sales support groups
• Ensure all documentation is properly maintained and updated in a timely manner
• Quickly identify and move non-sales inquiries to other areas of the company

Knowledge, Skills & Abilities:

• Excellent phone engagement, and phone selling skills.
• Excellent client service skills, with the ability to create/cultivate trust relationships with clients and co-workers and remain calm in stressful circumstances.
• Excellent verbal and written English communication skills, including presentation skills. Must have the ability to communicate clearly to clients, co-workers, and vendors via phone, email, and in person.
• Good organizational and prioritizing skills, with the ability to work efficiently under pressure, and the ability to organize and prioritize.
• Ability to work independently and within multi-disciplinary teams in order to accomplish required tasks for clients.
• Apply expert understanding of sales processes, and B2B sales methodology.
• Apply a business acumen, including an understanding of the regional industry, economic trends, issues, and competition.
• Proficient levels of relationship discipline skills, and emotional intelligence for this position.
• Recognized industry certifications are an asset
• Technology and document imaging experience is an asset, but not required
• High ethical standards and trustworthiness.

Additional Comments:
Reference, background checks, and other assessments are conditions of employment.
Total compensation for this role will be based on the successful applicant’s qualifications and experience.

Job Type: Full-time