Your mission at GardaWorld:
Reporting to the Regional CVS Director, you will be in charge of the cash processing team within our Cash Services Division. On a daily basis, you will be responsible for planning, organizing, and managing the work of your team and ensuring customer satisfaction.
We are looking for a passionate leader who will be able to establish great relationships with his/her unionized employees.
GardaWorld, Cash Services, is the #1 supplier of cash services in North America and offers you the opportunity of an exciting career.
What you will be doing:
Plan, organize, direct, and control the processing activities of the counting room
Maintain and improve the quality, profitability, and safety of the services offered and respect production schedules
Provide direction for the execution of the sector’s activities
Manage expenses according to the budget, both labor and current expenses
Conduct investigations, as required, in collaboration with internal or external agencies to determine the causes of off-balance and claims
Participate in the hiring plan for new staff and provide ongoing training to meet workforce needs
Participate in the disciplinary or grievance process
Follow-up on the productivity of the different sub-sectors of the department
Implement action plans to achieve productivity objectives
Participate in all process optimization initiatives
Conduct investigations, when necessary, in cooperation with internal or external agencies to determine causes of transportation accidents and to improve safety procedures
Any other related task
What we offer:
Competitive salary and benefits
Permanent position
International company offering many career opportunities
Free on-site parking
What we are looking for:
5+ years of management experience (unionized environment an asset)
Excellent written and verbal communication skills (English)
Proficient in Microsoft Word, Excel, Outlook, and PowerPoint
Health and Safety management experience
Cash processing experience an asset
Working knowledge of Workers Compensation reporting process
Driven by offering exceptional customer service
Sense of urgency, outstanding communication, and problem solving
Strong teamwork and partnership orientation
Interested in this job? Apply online or send your resume to Jonathan.Kamengele@garda.com!