Duty Manager
Sky Cafe – Halifax Stanfield International Airport, 588 Barnes Dr, Halifax, Nova Scotia, Canada
Req #1015
Tuesday, November 29, 2022
Come join the exciting world of aviation!! You might say we have our head in the clouds and our feet on the ground. We’re visionaries who saw an opportunity to shake up the airline catering industry, and with some hard work we’ve managed to make that pie-in-the-sky notion a reality. We offer quality fare while keeping costs low which sets us apart.
The Duty Manager is responsible for ensuring the safe and efficient execution of all day to day tasks related to their local Sky Cafe Station.
Job Responsibilities
● Overall Job Duties
Promote and embody the company core values, ensuring all team members are committed
Responsible for providing a safe and secure work environment for all employees
Promote a Safety-First environment within the workplace
Engage in regular employee/leadership engagement meetings
Ensure employees are in compliance with uniform, appearance, and personal protective equipment policies (safety toe shoes, uniform cleanliness, and jewelry)
Adhere to all policies and follow established procedures
Participate in required meetings, providing input and recommendations
Conduct appropriate Operational/Safety briefings
Conduct training and provide ongoing training support to all staff.
Perform audits ensuring all employees are following Company policies and procedures
Actively participates in the Safety Management System (SMS)
Ensure GPET incident report (Safety Management System – SMS) is generated and sent out within 3 hours of occurrence
Ensure all required training is completed to company standard
Perform all functions of all operational positions, as needed
Delegate job duties as required and ensure completion
Ensure timely execution of all required duties and expectations
Perform other duties as assigned
● Transport Focus
Ensure the completion of DFR’s, Catering logs and Vehicle Inspections
Ensure all required PPE is properly worn
Coordination and oversight of aircraft turnaround activities
Ensure aircraft is loaded in accordance with operational instruction
Follow and enforce all airline SOPs in accordance with training
Ensure foreign object debris walks are performed accordingly
Works in conjunction with the team and remains within the footprint of each assigned flight to oversee the safe and timely operation
Ensure that processes are delivered within SLA standards and compliance limits while adhering to safety requirements
Ensure all aircraft issues are reported to the flight crew
Perform ramp audits
Update GPET according to the shift worked – GPET must be updated for all flight serviced per shift including double checking for accuracy to ensure that all extra charges and information is inputted correctly
● Warehouse Focus
Delegate and assign daily responsibilities among all operations’ team members
Ensure all flights are built to carrier specifications
Audit flight builds for compliance
Ensure the completion of all required inventory counts within requested time frames and confirm accuracy
Ensure the completion of Temperature and Cleaning logs within the warehouse
Ensure all In Bound Shipments are received according to SOP
Ensure all Outbound Shipments are sent according to SOP
Ensure warehouse set up and preparation meets expectations
Ensure FIFO (First In , First Out) of all goods is followed
Coordinate the release of catering, bond, and commissary requirements
Core Competencies
● Efficiently work as part of a team, as well as independently without direct supervision● Effective verbal and written communication skills, with individuals at all levels of the organization
● Ability to thrive and adapt in a fast-paced environment
● Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
● Excellent prioritizing, time management and organizational skills
● Proficient in Microsoft Excel, Word, G Mail, Google Drive
● Attention to detail in all areas of work
● Confident, consistent, decisive personality
● Willingness to learn and adapt to a changing work environment
● Ability to ensure confidentiality of sensitive information
● Strong skills in conflict resolution
● Possess a strong safety focus
● Strong customer service mindset
● Ability to organize and manage multiple priorities
● Excellent interpersonal skills and a collaborative management style● A demonstrated commitment to high professional ethical standards and a diverse workplace
Requirements
● Be at least 18 years of age
● 2-3 years of leadership experience
● Possess a valid driver’s license and maintain in good standing
● Ability to work on a permanent basis in Canada
● Obtain a clear criminal record
● Must obtain necessary airport and/or Transport Canada security clearances and maintain in good standing
● Must obtain necessary airport vehicle operators permit and maintain in good standing● Must be able to operate all equipment as pertains to the position (forklifts, high lift trucks, catering vans)
● Ability to work within the required time parameters
● Ability to work nights, weekends, holidays, and varying schedules
● Must successfully complete airline and corporate specific training programs and recertification
● Must have the ability to travel as required
● Must have current passport and maintain in good standing
Thank you for your application with Sky Cafe Ltd. Only those considered for the position will be contacted.
We are an equal opportunity employer who agrees not to discriminate against any employee or job applicant because of race, color, religion, national origin, gender, physical or mental disability, or age.
Other details
Job Family Admin
Pay Type Hourly
Sky Cafe – Halifax Stanfield International Airport, 588 Barnes Dr, Halifax, Nova Scotia, Canada
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