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Company Description
We set ourselves apart from the crowd by focusing on constant training and developing of our employees. Our belief is that this will not only increase the efficiency of our team but will ensure the correct representation of our client’s products and services. No matter what the challenge or objective, our team of brand strategists have the experience, dedication and expertise to advise our clients at every stage of the project.
Job Description
We are currently seeking an enthusiastic and reliable Customer Service Assistant to provide support to our clients. On a daily basis, you will field calls and emails from customers, answering questions about our products or services, processing orders, and handling customer concerns or complaints.
Pay:
$1200 per week
Responsibilities
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
Qualifications
- High school diploma or equivalent
- Outstanding phone and email etiquette
- Able to manage multiple accounts simultaneously
- Exceptional communication skills
Additional Information
- Disability Insurance
- Employee Assistance Program
- Employee Discount
- Flexible Schedule
