At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?
Genesys is seeking an ambitious and skilled Sr. Product Owner in the domain of Legal Technologies with a focus on our CLM platform. This unique position requires deep functional and technical expertise coupled with the ability to solve problems creatively and effectively. In this role, you will partner across the organizations to analyze current state needs and challenges, identify improvement and automation opportunities, develop a backlog of user requirements, propose business and system architectures, best practices, initiate proof of concept efforts for specific capabilities and work with IT development team to enable the product(s) – both off the shelf and custom.
What this role isn’t:
This isn’t about taking orders or simple troubleshooting. Dive deep, ideate, solve pressing challenges, and collaborate as a bridge between IT, legal professionals, and business stakeholders.
What you’ll bring to the table:
You will possess deep functional expertise in legal technologies, excellent client relationship management skills, and a proven track record of successfully implementing and supporting CLM solutions driving transformation, and standardizing processes. You’ll need to be excellent at building trust with IT and Business partners, adaptable and lead with empathy.
Some details about what you’ll do:
Requirements:
About Genesys:
Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.
This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Job Title : Specialist – Package Implementation/ Murex Consultant Location : Toronto (Downtown), ON Position Type : Contract Role Mode:...
Apply For This JobCompany Description Are you a quick and constant learner looking for an opportunity to use your knowledge, skill and personality...
Apply For This JobApplications are being accepted for the REGULAR, FULL-TIME position of: Payroll And Benefits Clerk Under the direction of the Assistant...
Apply For This JobWe Offer To work with some of the best professionals in the business – for a firm that values individual...
Apply For This JobAbout NPower Canada NPower Canada is a charitable organization that creates pathways to economic prosperity for Canada’s underserved youth and...
Apply For This JobJob Description JOB TITLE: Assistant Operations Technician – Co-op DEPARTMENT: Public Works & Engineering NUMBER OF POSITIONS: 4 JOB STATUS...
Apply For This Job