Genpact Looking for Business Analyst (HR systems) at Toronto, Ontario, Canada Full Time

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Inviting applications for the role of Business System Analyst

Are you the one we are looking for?

Requirements: Looking for a BSA with existing HR systems and/or workstream knowledge. We have a variety of different workstreams focusing on HCM, talent & recruiting, time management, performance reviews, learning, payroll, benefits, pension, compensation, etc.

Core Responsibilities:

• Great relationship management, soft-skills and communication skills (verbal and written) and partnership skills
• Document Requirements Strategy in bigger initiatives (Programs)
• Outline what documentation is required for each workstream
• Requirement Management plan
• Can put together the requirements package, knows all documents expected in the package
• Ensures traceability is completed
• Document functional requirements through research & impact analysis on current state system capabilities and existing work processes by working closely with Solution Designers/IT specialist
• Complete Requirement gap analysis
• Document Non-functional requirements in application centric centralized database by working closely with key technology partners like Technology Owners, Solution Architecture
• Support Business BA on any business requirements related to data/layout changes to ensure the information is captured accurately to support technical solutioning and completion of the requirements package.
• Requirements walkthrough with both Business and Technology partners and ensure Technology sign-off is in place to mark closure of Technology requirements
• Support Technology Leads/Delivery Leads in estimating project efforts, identifying risks, and assist in developing TS Project Plan
• Communicate project status and provide timely escalation of issues to the Technology Leads/Technology Delivery Leads.
• Participate and support in Control Gap Assessment meetings to document security finding & its plan for remediation
• Participate in review of System Design Document and other supporting work products to ensure they fulfill the requirements.
• Support QA teams to walkthrough requirements, participate in test strategy sessions led by QA Manager and review of test cases including test conditions & expected results.
• Coordination and support for Performance Testing (PCoE)
• Participate in SIT and BAT execution status meetings led by QA team and collaborate with IT specialist to validate if defect raised is ‘In accordance with expected result’ or ‘leading to discussion of PCR in case of missed requirement’.
• Participate in PAT plan review meetings.
• Assist Production support team in creation of Production support manual with detailed client developed processes/interfaces/reports in large scale projects.

Additional Tasks/activities handled

• Participate in ROM (estimate) delivery process by gathering estimates from TS specialists and TS control partners as required.
• Participate in HR Intake Council meeting as required
• Participate in RFP, Discovery sessions (CDM) for bigger initiatives.
• Participate in PPA (Project Profiling Application) discussion; TL/Client leader to participate. In absence if TL, senior manager will need to participate.
• Participate in BTRA assessment discussion and 3PCRM discussion with vendor sessions (Vendor renewal projects)
• Engage appropriate technical stakeholders (Enterprise Protect, Enterprise Architecture, Enterprise Security Architecture, TCOE, Accessibility, Performance, Mobile app teams) as required
• Business and Technology Stakeholders to be informed overall project delivery status through biweekly status reporting

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, client focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.