Georgian College Looking for Academic Upgrading Officer at Newmarket, ON Full Time

Department: Government and Employment Programs

Campus: Newmarket

Classification: Support Staff

Posting Date: March 28, 2022

Salary Range: $30.56 (start rate) – $35.42 (4 year rate)

Hours Per Week: 35 hours per week

Status: Full Time

Reporting to the Program Manager, the incumbent performs a wide variety of duties to ensure the successful delivery of the Academic Upgrading program. The incumbent meets with prospective students to assess eligibility and suitability (including academic level), define goals, draft a training plan and conduct day to day coaching to increase retention. The incumbent markets the program with business, government and community agencies to ensure targets are being met. Specific duties include, but are not limited to:

Meeting with incoming and prospective students to ensure that guidelines are being followed and students are appropriate for program

Completing all required documentation, providing information, referrals where appropriate, and assists student in planning to meet educational needs

Responding to phone inquiries and walk-ins to perform an initial triage/assessment of suitability for the program or referral to another agency

Monitoring record-keeping systems and student files to ensure records are properly maintained

Monitoring the budget and advising the Manager of opportunities or constraints. Purchasing technology or equipment as per budget

Coaching and advising learners on academic and self-management issues, makes referrals to other agencies

Advising students on academic pathways and upgrading options

Liaising with faculty, college staff and/or other agencies to help resolve student issues. Assessing student’s needs and directs to appropriate services e.g. counselling or disability services

Monitoring attendance and progress, providing initial (or secondary after faculty) contact with absentee students and document results.

Supporting students by providing resources to help them meet their goals and make informed decisions

Authorizing student transfers, extensions and leaves of absences (LOAs). Conducting exit interviews with students where appropriate

Liaising with external community partners to ensure needs of community are being met. Communicating with community partners to promote the program(s) and to understand their needs. Attending meetings and presentations on behalf of the program, networking and building relationships in the community

Liaising with student sponsoring agencies, such as WSIB, Vocational Pathways, Employment Services and Ontario Works, regarding issues such as student intake, progress or lack of progress, and schedule for completion of upgrading program. Represents the program in the Indigenous community and liaises with key stakeholders on student progress and issues

Liaising with internal college departments/stakeholders, co-ordinators of post-secondary programs and apprenticeship, as well as staff at other campuses and other colleges

Attends special events such as open houses, community nights, Pow Wows etc., including events in Newmarket

Travel to Barrie campus, other Georgian campuses and within Newmarket as necessary

For each semester, track, manage and facilitate the payment process of non-full-time teaching contracts and non-teaching activities

QUALIFICATIONS:
Successfully completed a two-year post-secondary diploma in a related field that may include, but is not limited to human/social services

A minimum of three years work experience in a similar position including case management of multi-barrier individuals

Demonstrated experience tracking expenditures and monitoring budgets

Excellent planning, organizational and problem solving skills; experience with monitoring targets for performance management an asset

Strong computer skills in the following software applications: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook and Teams) and student information systems (preferably Banner)

Experience with MTCU databases such as EOIS-CaMS will be considered an asset

Excellent communication and customer service skills

Ability to work non-traditional hours including early evenings and weekends, as needed

Ability to travel in the catchment area, including itinerant service locations

Ability to maintain confidentiality

Ability to work in person in the Newmarket area is necessary for this role

Georgian College supports diversity, equity and a workplace free from harassment and discrimination and is committed to an inclusive, barrier-free environment. We invite applications from all qualified candidates and actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to persons of Aboriginal ancestry, members of visible minorities, persons with disabilities, women and members of the 2SLGBTQ+ community. If you are contacted to participate in the interview, please advise the coordinator of any accommodations needed with respect to any materials or processes used to ensure you have access to a fair and equitable process.

Alternate formats will be provided upon request throughout the recruitment and selection process.

Georgian College has a COVID-19 vaccination procedure in place. As a condition of employment, employees are required to be vaccinated for COVID-19 to work on any campus, or a facility owned, operated or controlled by Georgian College unless they have a valid medical or religious belief/creed reason for not getting vaccinated, which reason will be considered on a case by case basis and which will be subject to the College’s accommodation processes.

Applications for this position must be received by 11:59 p.m. on March April 1, 2022. While we thank all applicants, only those contacted for an interview will be acknowledged.