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About Us:
Welcome to Ginger Desk, where we’re redefining the healthcare experience by getting practitioners back to doing what they love – treating patients. Join our dynamic and fast-growing team of professionals who value integrity, diversity, and wellness. Here at Ginger Desk, we work and play remotely, fostering a culture of innovation and collaboration.
Our Mission:
At Ginger Desk, we believe that every practice is better with a Ginger Desk VA. Our Virtual Assistants are pre-trained, trusted professionals in medical administration, delivering a seamless blend of efficiency and empathy. We pride ourselves on delighting both patients and practitioners, offering the efficiency of an automated service, but with much more heart.
Our Vision & Promise:
Ginger Desk is disrupting the healthcare industry, one task at a time. Our human-powered, tech-enabled approach is reinventing the front desks of health and wellness practices across North America. We prove that Admin Freedom is possible, empowering practitioners and clinics to focus on patient care and growth.
Join us in our mission to transform healthcare, one practice at a time.
The Role:
As a Virtual Medical Office Coordinator at Ginger Desk, you’ll manage remote front desks for multiple healthcare practices. Utilizing your expertise in Electronic Medical Records (EMRs), particularly Jane, you’ll handle patient communications, appointments, billing, and other administrative tasks securely and confidentially. Candidates with a College Diploma in Medical Office Administration or relevant experience are encouraged to apply.
This is a full-time, remote position within the PST and EST time zones, requiring 35 hours per week (Monday to Friday).
Training & Development:
We provide comprehensive training through Ginger University, focusing on compliance, EMR proficiency (Jane, Practice Better, Charm), and optimizing practitioner support. You’ll join a supportive VA network, enhancing your skills and operational efficiency.
Qualifications:
- Minimum 3 years of experience in brick-and-mortar allied health settings (e.g., working with doctors, nurses, chiropractors, speech pathologists, physiotherapists, occupational therapists, medical laboratory technologists, dental hygienists, pharmacists etc.)
- Proficiency in Jane App is essential; familiarity with Practice Better and Charm is advantageous.
- Experience in extended health billing; familiarity with WorkSafe BC and ICBC is a bonus.
- Post-Secondary Education.
- Strong communication skills, attention to detail, and adaptability in fast-paced environments.
- Previous remote work experience with a secure, private internet connection and dedicated workspace.
- Familiarity with project management tools (e.g., Asana, Trello, Monday) is beneficial.
- Mastery of Google Workspace, including Gmail, Google Calendar, Google Docs, and Google Sheets.
- Additional proficiency in digital tools such as email management systems, communication platforms, project management platforms, and digital phone systems is advantageous.
- Ability to manage multiple clinic tasks independently yet collaboratively.
Compensation & Benefits:
Ginger Desk offers a competitive salary range of $41,860 to $50,960 annually for Virtual Medical Office Coordinators, commensurate with experience and impact. In addition, we provide stock options and prioritize career development, ensuring equitable compensation and fostering growth opportunities for our team members.
Location: Fully Remote – Open to candidates across Canada who are comfortable with working on the Pacific/Eastern time zones.
Job Hours: Full-time, 35 hours per week, Monday to Friday, that falls typically b/w 8:30am – 5:30pm with a 1-hour lunch break.
Apply Now:
Does this sound like an ideal match and something you would want to be considered for? If so, please apply as soon as possible as we are interviewing immediately. No cover letter is required.
