Glass House Estate Winery Looking for Server Lead at Langley, BC Full Time

We are currently hiring Server Leads to join our community at Glass House Estate Winery in Langley!

Responsibilities of a Server Lead includes, but are not limited to:

Manage daily or nightly operations and ensure all service standards and guest requests are met

Keep the General Manager promptly and fully informed of all issues and take prompt corrective or suggest alternative course of action where necessary

Complete job responsibilities and performance objectives in a timely and effective manner and in accordance with JRG policies and procedures

Attends weekly Service Leader meetings

Maintains favorable working relationship with all company employees to foster and promote a cooperative and harmonious working environment which will be conducive to maximize employee morale, productivity and efficiency/effectiveness

Provide a favorable image of The Joseph Richard culture and uphold high industry standards

Oversee and manage all areas of the restaurant and make decisions reflected in the importance to guest service

Hold all employees accountable for service standards, performance and appearance

Ensure guest satisfaction in all areas of food, service and environment

Communicate with the team through daily log outs and updates

Develop and maintain relationships to ensure guests remain loyal and return

Report and record all repair and maintenance issues in a timely manner

Ensure financial and payroll related administrative duties are completed accurately on time and in accordance with company policies and procedures

Maximize bar profitability by ensuring correct pouring and recipes are followed

Understand scheduling based on budget and sales forecast and staffing and maintaining shifts accordingly

Working Conditions:
Hours and shifts may vary

Must be available to work evenings, weekends, and holidays

The Perks:
Staff discount at all JRG locations and discounted meals during shifts

Competitive pay

Opportunity to participate in the Company’s Extended Health Benefits Plan after 6 months of employment

Access to ongoing training and development through Joseph Richard University (JRU)

Opportunity for advancement throughout all JRG establishments and divisions

Opportunity to participate in the JRG Join Us Employee Referral Program

REQUIREMENTS

Minimum of 1 year experience in restaurants or hospitality in roles such as Server, Bartender, Wine Tasting Attendant or other applicable role

Serving It Right

First Aid Level 1 is an asset, but not required

Positive, can-do attitude

Ability to multi-task

Strong communication and organizational skills

Excellent wine knowledge (WSET Certification considered an asset!)

Joseph Richard Group is a collection of unique hospitality ventures owned by André Joseph Bourque and Ryan Richard Moreno. With first-class offerings, an acclaimed culinary team, and a genuinely kind-hearted service team, our mission is to make this your moment.

We invite you to check out our website to learn more! https://www.glasshouseestatewinery.com/