Glebe Osteopathy and Wellness Looking for Front Desk Staff at Ottawa, ON Full Time

The right candidate will be

· hard working, self motivated, punctual, and dependable.

· Professional & courteous at all times, with a positive attitude

· Exceptional customer service skills in a reception environment, and a great team player

– Maintain high standards in business and possess initiative

Must be detail oriented and have excellent organization skills

· You have to have great verbal and listening communication skills for this role, be personable and welcoming.

Duties will include but are not limited to the following:

• Ensures that office duties and functions are carried out in a confidential, efficient, timely and accurate manner in accordance with Policies and Procedures.
• Greet all visitors that enter the business with unmatched level of customer service.
• Receives and directs all visitors and enquiries, relaying and coordinating staff messages.
• Is aware of, respects and promotes the laws that govern the professions carried out by the business
• Assists the Clinic Manager with tasks.
• Follow procedure guidelines for the required tasks for every shift
• Answers queries from new customers, with excellent telephone and reception skills
• Schedule appointments and maintain updated business schedules
• Administers and accounts for Point of sale and cash register
• Sorts and processes all incoming and outgoing mail and redirects mail as instructed.
• Demonstrates skill, efficiency and diligence in the performance of all assigned duties with a minimum of supervision.
• Provides shift report for internal communication with business management and other administrative staff
• Maintains a good public image and correctly processes all information.
• Maintains a neat and tidy environment of the reception area which includes basic clinic cleaning of entry way, waiting room, and reception area
• Able to identify and communicate problems effectively to management
• Proficiency with Microsoft Word, Excel and Outlook, web-based scheduling softwares.

Job Type: Part-time
Part-time hours: 10-15 per week

Salary: $15.50 per hour

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Ottawa, ON: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Work Location: One location