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Responsibilities:
Make contact with consumers via the telephone to arrange payments for past due accounts
Complete initial trace work using online tools and account systems.
Verify consumer information
Professionally negotiate with consumers and explore money sources to determine the best possible arrangement
Make contact with consumers via the telephone to arrange payments for past due accounts
Complete initial trace work using online tools and account systems.
Verify consumer information
Professionally negotiate with consumers and explore money sources to determine the best possible arrangement
Requirements:
At least 1-year experience in working in 1st or 3rd party collections
Excellent communication skills both written and verbal
Strong interpersonal skills
Must thrive in a high paced work environment
Must be highly organized
Bilingual in French and English
Incentive Plan:
Starting salary plus performance-based commission plan
Extended health benefits
Hours are:
8:30am-4:30pm Monday to Friday, One afternoon shift working 1:00pm-9:00pm, One Paid Saturday per month working 9:00am-4:00pm.
