Grand TechX Group Looking for Customer Support Associate Full Time

Thanks for taking the time to consider applying. If you’re interested in working for a company that pays well, rewards hard work and offers unmatched work/life flexibility? Please keep reading and apply with us today. We respond to all applicants asap and for the right person, can even make a new hire within a week!

Why are we the right choice?

Weekly Advances and Bonuses

Hybrid office with remote flexibility

65k plus first year average income

Bonuses

Residual Income

Exceptional commission rates

Trip Incentives and other benefits

Full Training

What are we looking for from you?

Strong communication and interpersonal skills

A positive attitude and results-oriented work ethic

An ability to self-monitor progress on project goals and employ corrective actions as necessary

Demonstrated problem-solving skills

Results-oriented work ethic

Able to work both independently and within a team environment

Customer Service Responsibilities:

Manage incoming phone calls by customers

Build reliable, professional relationships with clients

Provide accurate and reliable information to customers using the right methods

Keep records of customer interactions

Follow organizations communication procedure

Provide introductory information to new customers

Troubleshooting issues about a product or service

Business, Sales, Customer Service and Management backgrounds are a definite asset when working here. Our approach to training and ongoing mentorship is what has led us to be ranked as a top workplace, top office culture, and put on the Forbes list as the 24th happiest company to work for. If you feel that you possess the qualities that we are looking for and would like to see if you are a fit for our company, apply now! I will set you up with an interview at the soonest available date. We will email you back promptly, so please check your emails for a response.

Job Types: Seasonal, Casual, Freelance, Permanent, Part-time, Full-time

Salary: $83,763.00-$94,107.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Dental care
• Disability insurance
• Discounted or free food
• Employee assistance program
• Extended health care
• On-site gym
• On-site parking
• Paid time off
• Profit sharing
• RRSP match
• Store discount
• Vision care
• Wellness program
• Work from home

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• Morning shift
• Night shift
• Weekends as needed

Supplemental pay types:

• Bonus pay
• Overtime pay
• Retention bonus
• Signing bonus
• Tips

Work Location: In person