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Role: Customer Service Instructor, Evening Program
Reports to: Director of Training
Location: Toronto, ON
Description:
Greystone College Toronto is seeking permanent instructors for evening classes: Mondays to Thursdays 5:15 pm EST to 9:00 pm EST (subject to change). Come join a college where you are more than faculty but a true valued member of our community!
This permanent position also offers:
Competitive wages
Top-quality prepared curriculum
Small class sizes (ratio is capped at 25 students)
Health and dental insurance, as well as other financial benefits
Job Duties:
The duties of this position include, but are not limited to:
Deliver instruction that follows established program curriculum
Prepare materials for presentation to students as required, in an interactive and student-centered environment in the classroom, and/or hybrid (Zoom or Teams)
Apply learning strategies and techniques to classes of 20-25 international students with a high beginner to intermediate level of English
Teach and guide students in customer service oriented class projects
Provide individual feedback and direction to students throughout the program
Evaluate and documenting progress
Keep abreast of current industry practices
Other duties as assigned
Essential Qualifications, Skills and Attributes:
One of the following is required:
Post-secondary degree and minimum 2 years of work experience in service-related industry
10 years of service industry related experience
Preference will be given to candidates with the following:
Provincial Instructor Diploma or equivalent or minimum 2 years teaching experience
Experience in Learning Management System (Moodle) and online teaching an asset
Experience in TESOL international students a strong asset
Contact Information:
We kindly ask that applications be submitted on the Career Centre only as we do not accept fax or mail applications and request that you do not phone. Due to the high number of applications we receive, only applicants who are selected for an interview will be contacted.
Additional Information:
Please be advised that ILSC Education Group currently has a mandatory COVID-19 Vaccination policy in effect, and all new hires will be required to provide proof of full vaccination on hire. ILSC Education Group will provide accommodation to anyone who is unable to be vaccinated against COVID-19 for a Human Rights protected reason, to the point of undue hardship, in accordance with the applicable statute.
About ILSC
ILSC Education Group is an award-winning global educator that delivers quality educational programs using a dynamic approach that responds to student interests. Our largest and longest running division, ILSC Language Schools, has been offering language training programs to International students from more than 100 countries since 1991. We also offer a range of programs through our Colleges, Corporate Training, and Continuing Education divisions. Since opening its first school in Vancouver, BC, Canada, ILSC has become a world leader in language and career training, and has grown to include 8 incredible locations around the world, in Vancouver, Toronto and Montréal, Canada; New Delhi, India; and Brisbane, Sydney, Melbourne, and Adelaide, Australia.
Our mission is to keep developing ILSC as one of the finest schools for language and career education where people have excellent and transformative learning and living experiences.
ILSC’s Core Values
We collaborate & learn: The ILSC community collaborates together and learns from one another, both locally and globally.
We inspire & transform: We deliver academic excellence, we inspire growth and we transform lives.
We respect & celebrate: We respect one another and celebrate our diversity, creativity and a job well done.
In accordance with ILSC’s Accessibility policy, ILSC is committed to providing a barrier-free environment.
