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Montpetit celebrates 40 years and says THANK YOU!
We are offering our job seekers* an entry into a draw to win $ 10000. Details and rules: https://www.groupemontpetit.com/en/conditions-of-participation-to-the-contest
*To our job seekers to whom we will find a job during the period from March 6th, 2023 to March 5th, 2024.
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It and digital archiving technician
Are you curious and keep up with the latest developments in software, updates and especially with Microsoft? Do you spontaneously like to help office employees and managers by providing them with excellent second level technical support while showing them tips and tricks on the applications with which they work to optimize their knowledge?
Are you known for your excellent customer service and your ability to find solutions to problems? Do you act as a trainer for new users?
As an IT Technician you will report to the General Manager. You will have to provide support to professionals as well as support staff, particularly on the Office Suite and Elite.
Our client, a well-established professional services firm in downtown Montreal, is looking for someone like you! In addition to offering a competitive salary and a range of benefits, it offers you a great work environment.
YOUR ROLE
As a technical support technician, you will be called upon to, among other things:
– Provide technical support to users on the Office suite;
– Provide support, prepare equipment for and train new users on the computer structure;
– Ensure updates to users’ equipment;
– Ensure the proper functioning of audiovisual equipment;
– Maintain and ensure management of equipment inventories;
– Participate in IT projects, as defined by Management;
REQUIRED SKILLS
– Computer training (ACS or DEC)
– At least two (2) years of experience Level 1 software support role.
– Fluently bilingual in spoken and written English and French.
YOU ARE RECOGNIZED FOR
– The excellence of your customer service;
– Your ability to establish good interpersonal relationships;
– Being results-oriented and looking for lasting solutions;
– Contributing to your team in the realization of projects.
This position is for you!
Please send us your application now at : [email protected], specifying the offer number: 23-0372P
*Please note only candidates meeting the job requirements will be contacted. We thank you for your trust in us.
*Coaching services are offered, fees not included.
