Specific Skills
Address customers’ complaints or concerns
Recruit, train and supervise staff
Participate in marketing plans and implementation
Negotiate with clients for catering or use of facilities
Monitor revenues and modify procedures and prices
Ensure health and safety regulations are followed
Develop, implement and analyze budgets
Provide customer service
Set staff work schedules and monitor staff performance
Plan, organize, direct, control and evaluate daily operations
Work Conditions and Physical Capabilities
Fast-paced environment
Repetitive tasks
Attention to detail
Overtime required
Ability to Supervise
5-10 people
Personal Suitability
Effective interpersonal skills
Flexibility
Accurate
Team player
Excellent oral communication
Excellent written communication
Client focus
Dependability
Reliability
Organized
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