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Food and Beverage Serving Skills
Advise on menu selections
Serve food and beverages
Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
Describe menu items including daily specials for customers
Prepare and serve specialty food at customers’ tables
Take orders and relay to kitchen and bar staff
Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
Business Equipment and Computer Applications
Point of sale system
Additional Skills
Address customers’ complaints or concerns
Clear and clean tables, trays and chairs
Balance cash and record sales
Provide customer service
Work Setting
Restaurant
Transportation/Travel Information
Public transportation is available
Work Conditions and Physical Capabilities
Fast-paced environment
Work under pressure
Physically demanding
Standing for extended periods
Work Location Information
Urban area
Personal Suitability
Initiative
Effective interpersonal skills
Excellent oral communication
Client focus
Reliability
Organized
Financial benefits
Gratuities
Screening questions
Are you currently legally able to work in Canada?
Do you currently reside in proximity to the advertised location?
Do you have previous experience in this field of employment?
