Harwood Automotive Group Looking for F&I Manager at Cobourg, Ontario, Canada Full Time

Thomas Cobourg is seeking a F&I Manager to join our team! 

The F&I Manager is responsible for developing ongoing and long-term relationships with customers. The F&I Manager is knowledgeable in matters of financing, insurance and warranties. As a team player the F&I Manager strives to develop collaborative relationships throughout the dealership.

Job Duties:

• Responsible for selling financing, mechanical repair service contracts, GAP insurance, credit insurance and other aftermarket products to clients.
• Utilization of dealership management systems and procedures to deliver exceptional customer service. 
• Maintain a current knowledge of manufacturer products, rebates, financing, leasing and incentive programs.
• Read, understand and adhere to all rules, regulations and procedures as required by the employer.
• Work in strict compliance with the laws of Ontario and Canada.
• Ensure all work performed is thorough, accurate and completed on time. 
• Preparation of all documentation, contracts, registration, submission, funding, commissioning, etc. related to all transactions and sales/leases of vehicles.
• Maintain all reports and records as required by the manufacturer, dealership and suppliers. 
• Establish and maintain strong and professional relationships with all financial institutions, manufacturer finance centres and third-party vendors.
• Keep customers and staff updated on the progress of a vehicle delivery.
• Consistently meet and exceed customer expectations.
• Handle and resolve customer complaints in a courteous and professional manner, ensuring a positive outcome and maintaining a high level of customer satisfaction.

Successful Candidates Possess:

• Valid OMVIC certification an asset.
• Professional demeanour and appearance.    
• Ability to work in a team and possesses strong interpersonal skills with an upbeat and engaging attitude.
• Excellent listening skills.
• Self-motivated with excellent work ethic
• Ability to problem solve and high attention to detail.in a fast paced environment.
• Computer skills and understanding of technology.
• Experience with Dealership Management Systems is considered an asset.

Why Work with us?

Visit our website www.thomascobourg.ca to learn more about our company and the many reasons why you will want to work with us!

We do thank all applicants in advance, however only those selected for an interview will be contacted. Thank you for your interest!