HCSS GreyBruce Looking for Volunteer Resources Coordinator Full Time

About Home & Community Support Services

Home and Community Support Services (HCSS) of Grey-Bruce is a team of caring staff and volunteers who provide community based services that support independence and enhance the quality of daily life for seniors, adults and their families.

Your Contributions to HCSS

Home and Community Support Services of Grey-Bruce (HCSS) provides community-based services that support independence and enhance the quality of daily life for seniors, adults and their families. We believe that by working in partnership with a collaborative spirit, we can provide an individual with a caring environment which promotes a personal responsibility towards a healthy existence.

Position Summary

Many of HCSS’ short- and long-term strategic goals are met through dedicated volunteers. The Volunteer Resources Coordinator (VRC) assists in developing the volunteer resources at HCSS. The VRC will work with HCSS staff and volunteer stakeholders to ensure adequate volunteer resources are in place to meet service needs, and to ensure that volunteers are valued members of our human resource team. In addition, the VRC is directly involved in efforts to market and promote opportunities for volunteerism at HCSS.

You will be working Monday – Friday, with flexibility for occasional evening/weekends, at the Owen Sound Head Office in the Heritage Place Mall. The hours for this role is 35 hours per week. Additionally, there may be opportunity for work from home in this role.

Duties and Responsibilities

• Responsibility for Volunteer Resources
• Develop an annual work plan for volunteer recruitment in coordination with other staff at HCSS, including efforts to provide an online application process.
• Expand HCSS’s pool of volunteers and including corporate volunteerism and partnerships
• Ensure that volunteers are recruited, trained, supported, and retained
• Lead efforts to plan and implement training and educational opportunities for volunteers.
• Ensure volunteer policies and procedures, volunteer forms, manuals and processes

are maintained and current volunteer positions and job descriptions are reviewed for accuracy.

• Coordinate ongoing and annual efforts to reward and recognize volunteers, especially during the nationally recognized volunteer month (April);
• Help develop, review and administer evaluation tools for the volunteer resources at HCSS;
• Provide input for setting targets and examining new roles for volunteers at HCSS;
• Ensure all volunteers are aware of their rights and responsibilities;
• Lead and participate in relevant community functions to promote HCSS volunteer opportunities;
• Represent the interests and provide leadership for the role of volunteers and the part they play in supporting clients and caregivers at HCSS;
• Create an environment where volunteering is a key component of the work of HCSS;
• Work with staff to improve the quality of the experience for volunteers;
• Provide coaching and training to HCSS staff who work with volunteers;
• Create community partnerships to support volunteerism.
• Initial onboarding of new Volunteers
• Responsibility for Social Media and Marketing
• Coordinate and lead efforts to inform the community about HCSS volunteer opportunities.
• Participate in the Marketing Committee and Marketing Campaigns.
• Responsibility for Administration
• Contribute to annual operating budget as necessary;
• Monitor monthly expenditures and ensure spending is within budget;
• Ensure all billables are approved and submitted on time to direct supervisor for approval;
• Ensure reports and statistical data are completed and submitted in a timely manner;General Responsibilities
• Help create a safe and supportive working environment for staff, volunteers, clients, caregivers and visitors at HCSS;
• Seek ongoing education opportunities which will enhance knowledge pertinent to role;
• Maintain privacy and confidentiality;
• Comply with Ontario Health and Safety Act and it’s associated regulation;
• Completes mandatory annual on-line training courses;
• Maintain a reliable vehicle and willingness to drive across Grey and Bruce counties.

Compensation will be determined based on experience and qualifications.

This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required by the incumbent. Incumbent may be asked to perform other duties as required.

Competencies

• Exceptional written and verbal communication skills
• Experience making presentations to small and large groups
• Ability to work with teams comprised of staff and volunteers
• Demonstrated ability to provide superior customer service and apply sound judgement when working with volunteers and members of the public
• Experience developing and maintaining relationships with community partners

Qualifications

• Volunteer Resource Management Certificate (Considered an Asset)
• Working knowledge of Community Support Services and Health Care
• Working knowledge of current trends in volunteer management
• Office Administration experience an asset.
• One year of experience with a variety of Social Media platforms (considered an asset)
• Current driver’s license with clear abstract

Physical and Working Demands

Physical Demands:
While performing the duties of this job, the employee is regularly required to sit and stand, ability to bend and move about safely in all work locations. Ability to communicate both in person and by telephone/text, use hands and fingers to operate computer and standard office equipment. Pick-up/manipulate materials and supplies weighing up to 40 lbs.

Sensory Demands:
While performing the duties of this position, the incumbent is required to operate a computer for long periods of time. This includes input and reading data. The incumbent must be tolerant of different environments. Regularly required to read and interpret data.

Mental Demands:
While performing the duties of this position, the incumbent is regularly required to use written and oral communication skills. Attention to detail is required. Concentration is required for the major portion of the day reading, researching information and documents, and working directly with the members of the team. Incumbents perform work under changing deadlines, on multiple concurrent tasks; work with interruptions such as telephone calls, emails, and interactions with employees outside of regular office times.

Working Conditions:
The employee generally works in office environments. The noise level is low-moderate.

The work characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Accommodation

HCSS is committed to providing accommodations to candidates whom require such services. Please let us know if you require an accommodation during the recruitment process.

Equal Employment Opportunities

HCSS is proud to be an equal opportunity employer and consider qualified applicants without regard to race, colour, religion, sex national origin, ancestry, age, genetic information, sexual orientation, gender identity/expression, marital or family status, veteran status, medical condition, or disability.

Application Process

Please note that only successful applicants will be contacted.

Job Types: Full-time, Permanent

Salary: $22.82-$25.78 per hour

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Vision care
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Work Location: In person

Application deadline: 2023-07-28