Health Services NB Looking for Coordinator, Clinical Education at Moncton, NB Full Time

Competition # NB22057, Full Time Permanent, Moncton

Closing date: December 14, 2022

Medavie Health Services New Brunswick is the subsidiary of Medavie Health Services responsible for the optimal operation and management of EM/ANB, an integrated, service-led primary health care organization. People are the biggest drivers of our success, and we are excited to continue building a healthier New Brunswick together. As the management company for Ambulance New Brunswick and the Extra-Mural Program, we’re looking for a Coordinator, Clinical Education to help support our growing operation which provides exemplary, highly coordinated primary health care in the right place, from the right provider, at the right time.

Medavie Health Services is part of Medavie, a health services organization. Together with Medavie Blue Cross, we are committed to providing innovative solutions that will improve the health of all Canadians.

As a not-for-profit organization, Medavie is proud to commit an annual social dividend to the Medavie Health Foundation to support programs and initiatives aimed at addressing some of our country’s most pressing physical and mental health care challenges.

This Clinical Education Coordinator will be responsible for the overall continuing and restorative education of Ambulance New Brunswick’s paramedics and to ensure that quality emergency health services are being provided by ANB through continuous and targeted learning programs based on evidence and best practices.. Reporting to the Manager, Training and Quality Assurance, you will be responsible for overseeing clinical and operational training programs.

Responsibilities:

• design, develop and implement educational online courses for ANB employees;
• administer or implement training related applications including the Learning Management System (Itacit);

• manage training curricula for multiple departments;
• perform data analysis and validate report data;
• conduct educational needs assessments, design and develop the curriculum for all clinical learning programs while identifying the optimal delivery method;
• design and perform post-impact analysis for clinical learning programs;
• plan and maintain appropriate educational facilities and equipment;
• drive continuous quality improvement through process re-engineering within a performance-based model, and follow up to ensure that improvements implemented are effective and resolve identified issues/concerns;
• in cooperation with Quality Assurance and the Office of the Provincial Medical Director (OPMD), create and implement individual training for Clinical Service Inquiry and/or Occurrence remediation;
• prepare and deliver ad-hoc educational initiatives resulting from the recognition of trends identified during audits, investigations and industry best practices;
• undertake research and work collaboratively with the Department of Health and the OPMD to identify, evaluate and recommend clinical and professional standards, protocols/guidelines and procedures appropriate for the Ambulance New Brunswick system;
• remain current in practice and carry out duties and responsibilities of a paramedic in accordance with the professional requirements to maintain active licensure;

• act as a clinical consultation resource to entire organization;
• participating in related committees as necessary.

As an ideal candidate, you:

• possess post-secondary education in a health care discipline supplemented with a diploma/degree in adult education or an equivalent combination of experience and education
• Registered with PANB and have a minimum of five years (5) of field experience, preferably at the Advanced Care Paramedic (ACP) level and with 2-3 years in a leadership role;

• have proven experience with adult educational teaching concepts and facilitation;

• Previous demonstrated CQI program experience an asset.

• possess exceptional written and verbal communication skills, including presentation skills;

• Proficiency in MS Word, Excel, PowerPoint, Outlook and Articulite e-learning software (training to be provided);
• Understanding of business process review, evaluation and change management concepts and methodologies;

• are well organized with a high level of attention to detail;

• are able to work in an ever-changing environment to tight deadlines;

• have demonstrated leadership abilities with a proven track record for inspiring and motivating others.

Bilingualism would be considered an asset. Travel may be required.

If you are interested in working with a dynamic team of professionals and possess the necessary qualifications, please send your resume with cover letter to hr-rh@medavienb.ca. Please include the competition number in the file name along with your first and last name.

Competition closes December 14, 2022.

We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.

Medavie Health Services New Brunswick is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.

Any candidate not currently employed with Medavie Health Services New Brunswick will need to provide proof of full vaccination against COVID-19, or a valid medical certificate exempting them from the vaccine. Unvaccinated employees will be required to follow all workplace mitigation measures determined by the Employer, based on Public Heath guidance.