Growth. Owner-Like Work Ethic. Speed.
These are essential traits to thrive as a team member at Healthpreneur®.
We are the leading coaching and training company for helping health professionals and coaches get clients and scale their coaching businesses online…without the grind.
We are a remote, high performance team with a culture that is obsessed with excellence.
In a world where most businesses (and the people within them) are average at best, we refuse to join their ranks.
We are obsessed with helping our clients make their dreams happen in the service of others, while creating a company that is an industry leader for decades to come.
We cannot achieve this vision without incredible people.
But, if you’re looking for a cushy job with tons of time off, healthcare benefits, ping pong tables, and the ability to “switch off” when you leave the office, this isn’t for you.
If you get overwhelmed easily and your life is a mess, this isn’t for you.
If you strive to do the bare minimum or think that simply getting tasks done is doing a great job, then this isn’t for you.
Working at Healthpreneur® requires you to be a winner. Not a whiner. It requires you to go above and beyond, not because you have to but because you want to. It’s who you are.
We’re looking for high-performers who are so effective that they can do the work of 2 people without breaking a sweat.
We are a performanced-based company that rewards hitting outcomes, not completing tasks.
On our team, 80% of success is NOT just “showing up”. To be successful with us, you must actually move the needle by helping our business generate more revenue, become more profitable, or help our clients succeed – that’s it.
This isn’t a place to work if you’re looking for a job, but rather a fulfilling career where you can grow to your fullest potential.
In our minds, work-life balance is a fairy tale. The reality is that your work affects your life and your life affects your work. That’s why we practice work-life integration.
We believe in living a good life. A life built on freedom. But freedom doesn’t mean doing nothing and living the 4-hour workweek leaving you bored out of your mind.
For us, freedom means being able to live life on your terms and contribute in meaningful ways through work that inspires and lights you up, while enjoying life along the way (not when you retire).
At Healthpreneur®, we work hard – not because we have to but because we want to.
We don’t expect you to work 24/7 but you are expected to do what needs to be done to move the needle in your role.
If you’re selected to work with us, you are not accepting a 9-5, “punch in, punch out” job. And we are certainly not a company where you’d expect to completely disconnect every weekend…especially if clients or team members are counting on you to keep the ball rolling.
Although we encourage setting boundaries and creating space to relax and recharge, when you love what you do, you don’t need to escape from work. Doing work you love feels like a vacation. And when you do have some time off, you’re still thinking about your work because you’re obsessed with it (in a healthy way).
Again, this isn’t a job. This is a passion. This is a career with incredible growth potential with a company that is transforming a broken healthcare model.
We’re looking for winners who are hungry, competitive, and driven.
Is that you?
OUR TEAM:
We are a virtual company with 20+ team members from coast to coast within Canada and the USA and as far as Australia, Europe, and the Philippines. Our founder and CEO, Yuri Elkaim, is located in Toronto, Canada. Our team members are all driven by their shared desire for impact, excellence, and continuous growth.
OUR CULTURE:
We don’t have ping pong tables, funky sofas, or even a physical office. Our culture is based on the premise “Be Great. Do Great” – regardless of location. Since our team is virtual, it’s about how we show up day after day, how we behave and treat one another in and outside of work. It’s about being a self-starter who does what’s needed to get done and who is held accountable to specifically defined targets without having a manager breathing over your shoulder.
It’s about our shared values and how we communicate those values to each other and our clients. Regular two-way feedback, collaboration, and transparency within our team and our clients isn’t something we thought would sound good. It’s what we BELIEVE in and what we PRACTICE.
Strong culture inside the business equates to strong culture outside the business (with our clients) which is probably why we have grown so quickly
We live and breathe the following 3 core values:
Speed is King
Getting things done quickly is more important than doing them perfectly. By moving quickly, we expedite our learning and fast track our success.
Owner-Like Commitment
We are dedicated to doing great work and going above and beyond because the business’ success (and that of our clients) is our success.
Driven to Grow
We are voracious learners and we love a good challenge because it brings out our innate desire to grow and become our best.
If you fit the bill so far and this sounds like a company you’d like to be part of, then keep reading…
ROLE
As a Client Success Manager, your role is to help our clients win fast, win big, and ensure they renew or ascend to our next level coaching program. We help health professionals grow their coaching businesses online, therefore previous experience in digital/coaching business and marketing is a must.
You have been in the trenches of digital marketing, you understand what makes a good offer, and how to strategize for success.
In a nutshell, you’ll be responsible for building long-term relationships with our clients; onboarding them and helping them “consume” our training; keeping them engaged; analyzing metrics and KPIs and using those to make the right decisions to move our clients forward; ensuring they have a “Disney-like” experience; and retain clients (and creating further expansion revenue).
Your measure of success is that our clients are moving forward with clarity and speed, enrolling more clients and earning more money in their business, and ultimately renewing with us for continued support and coaching to take their coaching business to the next level. You would likely be overseeing/managing about 125-150 clients.
RESPONSIBILITIES
Have 40 hours per week available for the following tasks:
RESULTS
REQUIREMENTS
GUIDING PRINCIPLES:
Speak Potential
Challenge limiting beliefs, teach them to fish, push them (with love)
Be Proactive, Not Reactive
Spot clients who are stuck and help them implement action.
Be Willing to be Candid
Dig deep to uncover real blocks. Help identify blindspots, and tell the truth in a loving way.
Solve Problems
Identify where clients are getting stuck, and use 1:3:1 framework to not only spot, but help solve problems
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