H&M Looking for Area 2 Facilities Manager at Toronto, Ontario, Canada Full Time

At H&M We believe that it’s when you mix and match different talents, experiences, and styles that the real magic happens. That’s why our teams are built with different personalities, talents and people from all kinds of backgrounds. If you are willing to learn, grow and help our customers and your colleagues, H&M will always be a place for you to both express your individuality and feel like you belong.

Job Description

• MUST BE BILINGUAL FRENCH/ENGLISH**

As Area Facilities Manager, you are responsible for enabling and securing the operations of the multi-brand store portfolio teams by providing qualitative Facility Management services in your assigned area in Canada. This role will manage and coordinate all Facility Management suppliers for the assigned store portfolio and collaborate with internal and external stakeholders to manage and run various projects. The AFM will monitor the status of their store portfolio & plan, budget, forecast and follow-up necessary actions to secure the lifetime of the assets. This role will act as an internal service provider to all Brands, securing a high-quality & timely service in line with expectations.

Core Responsibilities (includes but is not limited to):

• Secure the Facility Service delivery to stores and other properties for H&M Group based on the agreed requirements and planned activities
• Source, contract and manage several external Facility service providers. Ensure contractual compliance for Facility Service delivery from External Service Providers and Landlords by active performance and contract management
• Provide operational input for new stores & rebuilds to secure long-term cost and quality levels
• Communicate initiatives and developments for H&M Group which will have an impact on Facility services to stores and other properties
• Work closely with Sales Market C&F Manager to implement the market Facility Strategy and translate into operational activities and actions
• Drive collaboration with other Expansion departments as well as Brand Sales and Operations to understand business needs and plan and execute accordingly
• Collaborate with the Regional C&F Specialists in order to optimize your store portfolio’s energy efficiency as well as cost and quality performance
• Create and maintain Facility plans containing activities to meet requirements for stores and other properties, balancing scheduled and reactive work
• Monitor the status of your store portfolio, identifying investment needs and take necessary actions to secure the lifetime of the portfolio
• Align all Facility activities with the overall store plan to optimize investments and running costs
• Responsible for the Store portfolio Facility cost budget, based on agreed requirements & planned activities

Qualifications

• 3-5 years of previous work experience from retail construction, facility management &/or real estate is an asset
• Experience building/managing budgets & managing external suppliers and follow-up on contractual obligations is an asset
• Good understanding of the field of Facility Management and the ability to identify risks and opportunities in a retail environment
• Comfortable managing several stakeholders and various projects and tasks simultaneously
• Intermediate to advanced excel skills are an asset
• Flexibility to travel 4-6 times a year is required
• Ability to prioritize, especially in circumstances where you are put under pressure and with tight deadlines
• Strong communication skills & high sense of urgency, understanding business needs and requirements
• Able to prepare and present budgets and business cases and reporting on cost and quality follow-up
• Available to support Sunday to Saturday and holidays as required by business needs
• Bilingual English/French is required.
• Valid drivers license is an asset.

Additional Information

Accommodation:

H&M will accommodate disabilities during the recruitment and selection process.

If a job applicant requests accommodation from H&M, H&M will consult with the job applicant and make adjustments that best suit their needs.

Successful job applicants of H&M will be notified of our policies for accommodating employees with disabilities