H&M Looking for Employee Relations Coordinator at Toronto, ON Full Time

At H&M We believe that it’s when you mix and match different talents, experiences, and styles that the real magic happens. That’s why our teams are built with different personalities, talents and people from all kinds of backgrounds. If you are willing to learn, grow and help our customers and your colleagues, H&M will always be a place for you to both express your individuality and feel like you belong.

This role is a hybrid model.

Do you want to work for one of Canada’s top employers? Do you have a love for all things Employee Relations including HR policy, influencing and providing advice to clients? The Employee Relations Coordinator is a key player on the H&M Canada Human Resources team.

Reporting to the HR Manager, the Employee Relations Coordinator will be responsible for providing first level support and advisory to our Field and Store Management teams. They will support these teams by answering questions regarding HR policies, performance management, terminations, workers compensation and disability leaves.

The ideal candidate must be business minded, able to exercise discretion with confidential information and have strong communication skills. The ideal candidate will have proven experience in handling difficult conversations, dealing with complexity, conflict resolution and shifting priorities.

The Employee Relations Coordinator will:

• Provide first level support to Store Management teams with questions regarding HR policies, performance management, terminations, workers compensation and disability leaves
• Work with the Employee Relations Specialist to ensure Company-wide adherence to HR Policy, provincial laws, and employment related requirements
• Escalate more complex or employment law related ER cases to the Employee Relations Specialist
• Maintains overview and data set of all ER cases across the Company’s retail locations and offices
• Work very closely with in-store teams to assess and maintain employee engagement

What you’ll need to succeed :

• Successful completion of Post-Secondary education in Human Resources Management or Industrial Relations. Consideration will be given to those possessing diploma/degree in Business Administration or Organizational Studies
• Working towards the Certified Human Resources Professional (CHRP/CHRL) designation would be an asset
• Minimum of 1 year of experience in an HR or related role dealing with employee relations
• In addition to Employee Relations, experience in Benefits & Payroll, or Training & Development would be considered an asset

Knowledge, Skills, Abilities :

• Knowledge of Canadian employment and provincial law
• Experience in HR best practices, policies and guidelines
• Ability to influence and provide clear recommendations to management teams
• Ability to multitask and determine key priorities
• Highly engaged and positive in challenging situations maintaining professional maturity at all times
• Ability to be flexible and adapt to changes according to changing business needs
• Skilled at solving conflicts in a direct but positive way
• Proven organizational, data and analytical skills
• Strong symbolic brand ambassador
• Effective oral and written communication skills: Bilingual (ENG/FRE) considered an asset

Additional Information

H&M will accommodate disabilities during the recruitment and selection process.

If a job applicant requests accommodation from H&M, H&M will consult with the job applicant and make adjustments that best suit their needs.

Successful job applicants of H&M will be notified of our policies for accommodating employees with disabilities

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