Stratford, London
About The Job
Job summary
HMRC is the UK’s tax, payments and customs authority and we have a vital purpose: we collect the money that pays for the UK’s public services and help families and individuals with targeted financial support.
Covert Operations, Digital Exploitation (CODE) sits within HMRC’s wider Fraud Investigation Service (FIS) responsible for the department’s civil and criminal investigation work. FIS ensures that HMRC has an effective approach to taking on the most serious tax evasion and fraud.
Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime.
As part of CODE, Cybercrime and Forensic Services provides comprehensive forensics services to support FIS operations. This includes, but is not limited to, the capture and preservation of data from digital devices (such as mobile phones, laptops, USB storage media, network storage, and vehicle infotainment systems), as well as the subsequent processing and analysis of resultant data to provide actionable evidence. Traditional forensics (fingerprinting, DNA etc.) also form a crucial part of the services we provide.
The Cybercrime and Forensic Services team is a large, diverse team of driven, talented people all striving to achieve common goals within a dynamic law enforcement arena. It consists of several specialist teams, differing work environments and various locations with main offices in Stratford and Nottingham.
Managing such an expansive and diverse area brings challenges outside of the BAU Forensics. Ensuring a consistent approach to development, opportunity, inclusion, and skilled work can be challenging for technically focused managers. The job holder will therefore work in addressing challenges connected to People Surveys and HR based assessments.
A pivotal task will be ensuring consistent management and education around behaviours, BHD and EDI are implemented allowing a fair and positive environment to flourish, whilst supporting technical managers to achieve the same.
All aspects of EDI are vital to the aims and objectives of HMRC. The jobholder will lead on these aspects, building, implementing, and supporting an action plan to manage these objectives, ensuring they are achieved across this diverse technical workforce. Additional challenges outside of BAU will fall within this remit.
Engagement at a senior level across CODE and FIS is essential to ensure HMRC behaviours run throughout all that we do and are championed from a senior level.
See what it’s like to work at HMRC : find out more about us or ask our colleagues a question . Questions relating to an individual application must be emailed as detailed later in this advert.
Job Description
Reporting to the G6 Head of Forensics, the responsibilities of the G7 People Lead role shall include, but not be limited to:
Communications and expectations of the entire team will be an integral part of this role. Helping to create clear, evolving PDC’s, job role descriptions and leading on comms such as Newsletters and MS Teams environments will sit within this role to help unite all parts of Cyber crime and Forensic Services . Being able to listen to technical issues and understand the impact at an individual level will be key in then articulating that verbally, face to face and/or in written form.
Person specification
Essential Criteria
Desirable Criteria :
Training Requirements
As part of ongoing professional development, relevant training will be identified and provided in line with the existing experience of the successful applicant and the business requirements of the job role.
Behaviours
We’ll assess you against these behaviours during the selection process:
Benefits
Alongside your salary of £61,253, HM Revenue and Customs contributes £16,538 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Find more about HMRC benefits in ‘Your little extras and big benefits handbook’ for further information or visit Thinking of joining the Civil Service.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths and Experience.
As part of the application process, you will be asked to complete:
A sift will be undertaken on the CV, Personal Statement, and Behaviours examples.
Candidates who are successful at sift will be selected for interview and further tested against behaviours and Strengths.
We will test the behaviours and requirements of the role by way of:
A 15-minute presentation (10 mins delivery, 5 for Q&A) delivered at interview. The presentation brief will be sent out to those invited for interview.
Behaviour based questions.
Strengths questions that will be based on the criteria detailed in the job description.
Interviews may be held by video.
Further Information:
This role requires security clearance to SC. Any job offer is conditional to the attainment of the security clearance to SC and thus, the security clearance is mandatory. Please be aware that those who do not attain one will not be allowed to carry on in this particular post. If you do not attain your security clearance subsequent to appointment, we will look to redeploy you to another role within HMRC.
Applicants who wish to work alternative working patterns are welcome to apply. The preferred working pattern may or may not be available, agreement will be subject to business need, and any request to work an alternative working pattern should be made prior to your acceptance of the provisional offer.
Appointment will be conditional upon satisfactory conduct and discipline checks and security vetting.
Candidates must live within reasonable daily travel, of an HMRC Regional Centre.
We reserve the right to raise the score required at any stage of the process in order to manage numbers.
Interview dates to be confirmed.
A reserve list may be held for a period of up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.
Eligibility
To check that you are eligible to apply, review this eligibility information
Important information for existing HMRC contractual homeworkers:
Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.
Reasonable Adjustments
We want to make sure no one is put at a disadvantage during our recruitment process because of a disability, condition, or impairment. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.
If you need a reasonable adjustment or a change to be made so that you can make your application, review this information on reasonable adjustments , and contact [email protected] as soon as possible.
Diversity and Inclusion
At HMRC we are committed to creating a great place to work for all our colleagues and creating an inclusive and respectful environment that reflects the diversity of the society we serve.
Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. We’re committed to creating a great place to work for all our colleagues here at HMRC. We want everyone to feel valued and supported to achieve their potential at HMRC.
For more information on how we make this happen, review this information on our culture and values
Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible after considering operational and customer service needs. We can’t guarantee that we can meet all requests to work flexibly, as agreement will be subject to business ability to accommodate, and any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer.
Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.
The Civil Service runs a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Locations
HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations .
Security Update
For more information on the level of security checks we will carry out, review this information on security checks
Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.
Further Information
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.
Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application/s will be withdrawn from the process.
Duplicate applications for the same vacancy will also be withdrawn.
Transferring into HMRC from Civil Service If you are currently working for an ‘Other Government Department’ (OGD) and would like to consider the impact on your pay when joining HMRC, please see the attached document “Combined T&C and OGD Pay English”, found at the bottom of this advert. Further information on staff transfers can be found on gov.uk
Problems during the application process
If you experience accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
If you think you’ve made a mistake on a short application form (e.g. you’ve ticked the incorrect eligibility box), please contact [email protected] at least two working days before the vacancy closes. After this, we won’t be able to reopen your application.
Please use the subject line to insert appropriate wording e.g. Please re-open my application – 316178 & vacancy closing date 16/10/2023 . Please note that we cannot amend or re-open your application if you have submitted your full application in the interests of fair and open recruitment.
For reasonable adjustments queries or requests, please see details within reasonable adjustments section above.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality Requirements
This job is broadly open to the following groups:
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window) .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Recruitment team
Further information
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel a department has breached the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned via [email protected] If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: Click here
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