We are currently seeking a Technical Support Specialist to join our dynamic group of professionals. As an integral part of our product team, you will be on the front lines, listening to users and helping solve their problems.
As a Technical Support Specialist, you’ll be at the core of our user experience. Your two key missions are to troubleshoot and resolve user issues effectively and to provide valuable insights that enhance our company’s understanding of our user base. We are looking for someone who displays genuine care and empathy for our users and who is passionate about digging past surface-level issues to uncover the underlying root problems.
If you excel at solving complex problems, thrive in fast-paced environments, possess insatiable curiosity, and are committed to delivering exceptional user experiences, we’d love to connect with you!
In this role, you will have the opportunity to
Core Responsibilities:
Advanced Responsibilities
Knowledge, Skills and Experience
Must have:
Should have:
What will make you stand out:
What you can expect from us
About HouseSigma
We are a leading technology platform that leverages the power of artificial intelligence to deliver up-to-the-minute home value estimates for all properties listed in the Ontario, Alberta and British Columbia markets. Our advanced algorithm enables home buyers to obtain a highly precise automated home valuation with just one click, in a matter of seconds.
Additionally, our HouseSigma algorithm accurately identifies comparable recently sold properties in the vicinity to help buyers determine their optimal offer price. At the heart of our platform is our team of dedicated professionals who prioritize values such as integrity, collaboration, customer service, and community. We invite you to learn more about us and our services at https://housesigma.com.
We are a remote-first company.
This is a full time, permanent, remote position
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