At HPCDSB, we’re all about the Human Experience. Elevated. As a Customer Service Representative working remotely, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceHPCDSB, an award-winning employment experience (including Great Place to Work® in Canada for a second year in a row) and company culture. This position is open to residents of British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Ontario, Quebec, and Saskatchewan.
What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
What You Bring to the Role
What You Can Expect
A Bit More About Your Role
We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the HPCDSB community and grow your career in a dynamic, family-friendly atmosphere.
You’ll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.
Job Type: Full-time
Salary: $10.00-$25.00 per hour
Benefits:
Schedule:
Ability to commute/relocate:
Education:
Experience:
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