HR Generalist job at Richmond, British Columbia, Canada Full Time

We are seeking an experienced and proactive HR Generalist to join our team. This role will focus on supporting various HR functions, including talent acquisition, employee relations, compensation and benefits, retention strategies, and developing People & Culture metrics.

The ideal candidate will play a critical role in developing and ensuring the smooth operation of HR functions.

Key Responsibilities

• Talent Acquisition
• Lead the recruitment process for various positions, including logistics roles (drivers, swampers, warehouse), administrative roles, and customer service representatives (CSR).
• Manage the hiring process, including posting job ads, screening resumes, conducting interviews, and onboarding new employees.
• Collaborate with department heads to ensure talent needs are met (hiring 1-2 employees per month).
• Employee Retention & Recognition
• Develop and implement employee retention strategies, focusing on maintaining low turnover rates, particularly in the logistics department.
• Coordinate employee recognition programs to boost engagement and morale.
• Oversee performance reviews and ensure employees receive feedback and recognition for their contributions.
• Compensation & Benefits
• Conduct regular reviews of compensation and benefits to ensure competitiveness and alignment with industry standards.
• Act as a resource for employee questions regarding benefits, working closely with the Payroll Administrator to provide guidance and support.
• Partner with management to develop and recommend changes to benefits offerings based on employee feedback and market trends.
• Employee Relations & Policy Development
• Provide guidance on employee relations issues, helping resolve conflicts, and ensuring compliance with company policies.
• Collaborate with leadership to formalize and update HR policies.
• Ensure HR policies are effectively communicated to employees and provide training or clarification when necessary.
• Metrics & KPIs
• Develop and implement a comprehensive HR metrics and KPIs system to track and assess the effectiveness of HR initiatives and operations.
• Help management understand HR performance by providing insights into key areas such as turnover rates, hiring effectiveness, and employee satisfaction.
• Create job descriptions (JDs) and templates to standardize the hiring and evaluation process.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent experience. CPHR designation is considered an asset.
• Previous HR experience, preferably in a small to medium sized company.
• Strong understanding of HR policies, labor laws, WorkSafe, and employment best practices.
• Excellent interpersonal and communication skills.
• Proven ability to handle multiple HR functions in a fast-paced environment.
• Experience with HR metrics and developing KPIs is a plus.

Skills Required

• Recruitment and talent acquisition expertise
• Employee relations and conflict resolution
• Compensation and benefits administration
• Strong organizational and analytical skills
• Familiarity with HRIS systems (Dayforce preferred) and Microsoft Office Suite

Reports To

President

This role provides an opportunity to significantly impact our company’s HR operations by developing strong processes and strategies to improve employee experience and HR effectiveness.